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Topic-icon Facebook open graph activity log page is missing

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11 years 3 months ago #29391 by jude007
Thanks Alex,
the full error is :
Fatal error: Call to undefined method stdClass::getParameter() in /home/medapera/public_html/components/com_jfbconnect/controllers/opengraph.php on line 132
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Support Specialist
11 years 3 months ago #29393 by alzander
Hmm.. That's not good. Looking at the code, there is indeed a bug there. Can you update that line of code to look like:
$ogDisabledActions = $userModel->params->getValue('og_actions_disabled', array());

That should fix the issue, but we'd love to have your feedback. We're working on a new bug-fix release right now, and that fix will definitely included.

Thanks,
Alex
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11 years 3 months ago #29394 by jude007
I am getting this error now:
Fatal error: Call to a member function getValue() on a non-object in /home/medapera/public_html/components/com_jfbconnect/controllers/opengraph.php on line 132
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Support Specialist
11 years 3 months ago #29412 by alzander
Sorry about that, please change the line to the following:
$ogDisabledActions = $userModel->_data->params->getValue('og_actions_disabled', array());
That line removes some of the extra code we were using to get the right value. However, in our testing, we haven't been able to recreate the original error you were having. We did find other issues, that the above code should work around, but you may still have problems if there's some other underlying cause that we're not aware of.

Please test with that line, which is definitely correct. If it doesn't work, we'll need to access your admin area and figure out what else is different about your setup from our testing environment.

Thanks,
Alex
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11 years 3 months ago #29413 by jude007
I think its ok now. I am getting to a page "Timeline event successfully deleted" . (Better than error page) ;-)
My biggest problem is that i am getting rejection from fb. As "Morpheus" done, i have increase the popup display time for 5 minutes and resubmitted. today its rejected again and i am getting mad of this. I've sent access details to your pm. Please have a look and tell me if there anything wrong. I can confirm you that i have tested various time before submitting. Also alex, to test, i have disable facebook activity from the page. now when i log as admin, i dont get popup. but, if i log as test user, i am getting the popup.
I've sent you my access details to your pm.
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11 years 3 months ago #29479 by jude007
Cant believe !! all others got answers from you. I am not :-( ???
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Support Specialist
11 years 3 months ago #29480 by alzander
Jude,
We're planning to look into this hopefully in the next few hours. Please understand that logging into a user's website is the most time consuming type of support there is because it involves a lot of work and understanding to get to 'know' the site's configuration. Therefore, we always take the questions we can answer quickly first to get things rolling for more users.

We try to be fast with all support requests, but you need to have patience when you need additional on-site assistance.

Thanks,
Alex
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Support Specialist
11 years 3 months ago #29490 by alzander
Jude,
I was able to get into your site tonight, look over your settings and test. Everything looks right to me as far as your configuration goes. I can't go so far as to test the action itself as I don't have a Facebook account that is an administrator of your App. However, I can see that the trigger works by enabling the Facebook API errors on the front-end (in JFBConnect -> Configuration -> Facebook API tab). When the action should be posted, I got the following error, as expected:

Error: (#100) The action type news:Read does not exist or is not approved, so app 451592868232044 can only publish to administrators, developers, and testers of the app. User 1251253607 is not one of those roles.


So, with that, everything on our end looks good. You've obviously read Morpheus' posts on how he finally got his actions approved. It sounds like he submitted the actions again, explained how he felt he was meeting each requirement, and asked for more information as to what was wrong. I'd suggest you do the same in your next submission. Make it clear that you feel you are doing all that is required and ask for more information on specifically what is wrong.

That's all I can offer right now as everything does look right to us. Whatever information you get back from Facebook, let us know and we'll gladly evaluate how best to incorporate those changes into JFBConnect.

Above all, please realize that when you submit your action to Facebook that you should be very courteous and friendly. Even though you may be getting denied, there are real people who are testing and checking your submission. Your best bet is to treat them nicely and ask for information which may help you successfully get your actions approved.

Hope that helps get you going, but definitely let us know whatever you find out.

Thanks,
Alex
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11 years 3 months ago #29601 by jude007
Hi Alex, I just got the approval from FB. Thank you for helping me. If some others struggling to get the approval, please follow as I've done.

"Hi, as per your message, i have modified the code for your requirements.

Change made:
Your request: " 1.) there is a strong indication that the user is actually reading an article and only after the user has been on the page for a minimum of 10 seconds."

Change 1) Notification popup will come up after 15 seconds reader started to read the article.
Change 2) The message displaying in the same article till visitor leave the page. (Previously its Disappear after 1 minutes)

You request 2) "You must provide users with the ability to remove any read stories you publish to Facebook, and include this option on the same page where you host the article."

Change 1) The page displaying that user can view and remove, undo any read stories (Kindly refer the screen shots)
Yor request: "3.) You should provide users with the ability to turn sharing on/off globally"

Change 1) The user can check or uncheck radio buttons (Boxes) (Kindly refer the screen shot) also mention "Check the box next to any actions you want posted to your Facebook Timeline."

The direct link to my home page is: www.mysite.com

This site is in "my language" which is official language in "MY COUNTRY" and I do apologize, if you cant understand the language :-) . You will find the facebook login button on the top right hand side block. I have created this action for the news area which is in the left block on the same page. To make it easy for you, kindly find below the direct link to the page where you can test.

www.mysite.com/index.php/news/379-2013-01-04-08-43-57.html

When you read this article, the blue popup notification will come on the right side after 15 seconds and stay there till visitor leave the page. By clicking that the user can anytime enable, disable, or see the history.
Kindly find below screenshots. I feel that i have done all your requested task. If you feel that i am still missing your requirements, kindly spare few minutes to show me where i am doing wrong. I will be really appreciate if you precise exactly where i am doing wrong. Thanks lot !"

GOOD LUCK to others !!
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Support Specialist
11 years 3 months ago #29606 by alzander
Jude,
I'm very, very happy to hear you got your actions approved. Hopefully it's all worth it and future actions won't be so difficult. We definitely appreciate your feedback as to how you finally got approved. It will help us as we update our documentation and support other users going forward.

If you need anything else, just let me know. We'll gladly help how we can.

Finally, if you haven't already, please leave a rating and review for JFBConnect, or our support, on the Joomla Extension Directory. It's certainly not required, but very appreciated:
extensions.joomla.org/extensions/social-...ook-integration/7215

Thanks, and good luck,
Alex
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  1. Forum
  3. Discontinued Products
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  7. Facebook open graph activity log page is missing
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