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Topic-icon Issues with jReviews & JFBConnect

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7 years 6 months ago #59823 by imnlimited
Perfect! Well, it seems to work. See here: www.opgroeigids.nl/kidsgids/basisscholen...-voor-basisonderwijs

Both plugins have been enabled now. So far, so good....

Thanks...
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Support Specialist
7 years 6 months ago #59824 by mel
Thanks for letting us know. Let us know if you encounter any more strange behavior.
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7 years 6 months ago #59980 by imnlimited
URGENT!!! @mel @Melissa

We are unable to login to front-end or back-end after the changes you made yesterday. This is extremely urgent as it is a LIVE site.

error:

Failed to start the session because headers have already been sent by "............/public/plugins/opengraph/content/content.php" at line 1.
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7 years 6 months ago #59983 by mel
Last night I backed out the new changes from the content.php file and compared it against our trunk to make sure I got all of the changes. Only changes in the jreviews file were needed. The diff didn't catch the spaces in that file that broke the login. We navigated your pages and checked that the page error was resolved. However, I just created a user via FB credentials so that I can test login if we have to make any more changes. I'm sorry.
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7 years 6 months ago #59984 by alzander
We apologize for the trouble. The new issues that have cropped up with jReviews new router have caught us by surprise because they don't set the proper variables when trying to decode the URL. That's making it extremely difficult to diagnose and update our plugin that works on 100% of sites. We're working on it, but need to do some development on user's sites.

When possible, we always recommend access to a development site to ensure we don't miss anything like happened to you. It's very uncommon, but it can happen when working in live environments on sites we're not completely familiar with.

Thanks for your patience and understanding,
Alex
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7 years 6 months ago #59986 by andgou
Hi Alex, no problem we completely understand. However, in this case a simple test after the changes were made would've been a great idea.
Thanks
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7 years 5 months ago #60063 by bcfbrian7800
Alex,
I just happened to come across this thread. I realize my subscription is not active right now. It happened to lapse on the very day I started having issues. We are a development site who is using both JFBConnect and JReviews and also having issues with the 404 on the links. To be honest, after this problem, I've been thinking about trying another route, but decided to come here and try after doing some more research to see if you could make it right. I don't know if you have another development site you've been trying, but you are welcome to try mine, if needed. If it works, we will definitely renew our subscription, but we cannot afford on putting more money out on an extension that currently doesn't work for what we need.
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7 years 5 months ago #60064 by imnlimited
Hi,

All issues seems to have been resolved by Alex and the team. Alejandro from jReviews also spent some time on this...

We have tested and all seems fine, I do think that a final update is due to resolve the last issue we found. Has been fixed on our site and all is good now.

Cheers,

Andrew
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7 years 5 months ago #60065 by bcfbrian7800
Thank you for the response! I am glad that I can proceed.
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7 years 5 months ago #60066 by mel
Thanks for letting us know Andrew.

bcfbrian7800 - Send me a PM with FTP credentials so that I can add the new code to your site to test. I'm working on testing the next 7.1 release and it's always good to have the changes tested on more users' sites. Also please provide a specific URL that I can currently see the bad behavior on now to make sure it's resolved with the changes.

-Melissa
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  1. Forum
  3. Discontinued Products
  5. JFBConnect v8.x Support (Joomla 3 Only) (CLOSED)
  7. Issues with jReviews & JFBConnect
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