Issues with jReviews & JFBConnect

After doing the most recent update to jReviews (v2.7.11.1) we had an issue with 404 pages. Alejandro from jReviews spent quite some time to find the issue. He then found an issue in the jreviews.php file of the OpenGraph plugin. See his comments below:

I modified the jreviews.php file of the opengraph plugin so you can enable it and the problem won't happen again and it will continue to work correctly for listing detail pages. Since the fix needs to be made in that file, we can't fix it and release an update of JFBC. They need to do it and we've already sent them a detailed description of the issue and the patched files.

Can you let me know if this would be corrected and included in the next JFBC update?

Thanks,


Andrew

I need the fix too.

* Edited for spelling.

mmmm, sorry.... I can't help you with that.

As per the comments from Alejandro, details have already been sent to Alex.

Hi Melissa,

Thanks for that. I do understand the process general procedure. However, I was actually more trying to help as it has already cost me quite a bit of time as well as the time Alejandro from jReviews has spent on it. So we actually just want to help so if anyone else has the issue you'd be able to assist them easily.

By the way, the fix Alejandro made to the jreviews.php file in your OpenGraph Plugin is actually working on our site, so far no issues.

Thanks,


Andrew

Okay, we are still having issues (after 7.0.4 udate). Unfortunately the issues have not be completely resolved. We have issues with all jReviews URLs containing a number, e.g.: www.opgroeigids.nl/kidsgids/basisscholen...-voor-basisonderwijs

ONLY when we enable the OpenGraph plugins for Content and jReviews. See attached.

This is what I got from Alejandro at jReviews:
"The issue is caused by the JFBC Open Graph JReviews and Content plugins for URLs that begin with numbers so if you disable those the page will load. It started happening only with Joomla 3.6.2 which made some changes to the way Joomla routing works and something in the JFBC code no longer works as before. We faced a similar issue with our JReviews SEF plugin. They are already aware of this issue because we wrote to them and I believe they are working on a solution. We've spent a good amount of time troubleshooting this problem and unfortunately there is nothing that we can change in our code to get around this problem."

I have it currently disabled on our site as we can not afford further 404 issues...

Really hope that we can get this resolved as soon as possible.

Hi Melissa and Andrew,
did this fix the issues reported in this thread?
Launching a new site with both jReviews and JFBConnect but waiting to install JFBc until I know it is not causing any 404 issues.

Thanks,

Knut