Topic-icon Tags Not Appearing.

Support Specialist
10 years 9 months ago #34693 by alzander
Replied by alzander on topic Tags Not Appearing.
For the query above, update it so the app="easyblog" . That will fix the EasyBlog entries with the extra {actor} tag as well.

For the account linking issue, please look in the JLinked -> Usermap area and see what connections have been made between your Joomla users and LinkedIn. Mainly, check the Joomla user that is 'wrong' and see if there is any LinkedIn mapping vs the 'right' Joomla user. The LinkedIn ID is a unique value that isn't super helpful, but it may help determine which accounts are mapped and what may be wrong.

Finally, can you let me know:
* Have you modified anything in JLinked? If so, what? That may be part of the problem.
* Do you have any caching enabled on your site? Caching shouldn't be a problem, but try with it disabled and see if that prevents the problems.

I hope that helps narrow things down,
Alex
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10 years 9 months ago #34774 by prasanna
Replied by prasanna on topic Tags Not Appearing.
Hello Alex,


As per now when we checked we didn't get any actor tags..Ya of course we will run the easy blog query too..

No Alex we haven't done any code changes in source..Changes may be done only in the administrator control panel(that too as per your instructions..).If any changes in User Map let u know,

Regards:
Prasanna
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Support Specialist
10 years 9 months ago #34787 by alzander
Replied by alzander on topic Tags Not Appearing.
Glad to hear the actor tag issue is likely fixed. For the usermapping problems, let us know what you find. We haven't heard of that issue and do a lot of testing and have a lot of users using JLinked without issue. We'll gladly look into any issues you have, but aren't sure what could be causing the issues you mention without more information.

Thanks,
Alex
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10 years 9 months ago #34796 by prasanna
Replied by prasanna on topic Tags Not Appearing.
Hello Alex..

As I told you earlier even we have a doubt about it> he told he logged into others account. But we don't find that problem because person having problem doesn't have an account but he says he logged into some other account.. Redirected account holders account was not yet active when he raised an issue.. We have to clarify the problem with him..
We will get back to u soon as per this issue

Regards:
Prasanna
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