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Topic-icon i need help for the application to facebook

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9 years 2 months ago #51298 by fb_1071870164
hi,

i found its very difficult to make the application to get approve for user birthday and location, i don't know what to do with all there request:

i don't know how to make "page for testing"
"Our review team will use this page to test your Page Tab app. Your Page Tab app must be installed on this page. Only pages that you admin will appear in the drop down".
what is on this page, i click on it and i am getting what? i have a page for my site but i cant add it "no eligible page" and when i try to make one, where should i put it?

i have all the functionality of jbfconnect but i cant do nothing with it.
the canvas is more difficult, i even don't know what is canvas, but that is another issue.

BR
Amit
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9 years 2 months ago #51304 by alzander
Amit,
The Page Tab option says required, but it shouldn't be. That's for if you have your website showing within a Facebook Page, like:
www.facebook.com/SourceCoast/app_116488908376294

JFBConnect does support the Page Tab ability to show your site in Facebook, but you need to have an SSL certificate installed on your site for Facebook to allow it. To configure the Facebook Page Tab, use Autotune to set the Facebook Page Tab URL. Then go to the JFBConnect -> Page Tab / Canvas area and you can add your site to any Facebook Page you own.

I hope that helps,
Alex
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9 years 2 months ago #51324 by fb_1071870164
i cant send the page for review without it.

and i dont need it.
BR
amit
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Support Specialist
9 years 2 months ago #51330 by alzander
Then you'll need to create a Facebook Page and add it. You can use the Facebook Page Tab feature even without an SSL certificate, but most users won't be able to use it.

I'd recommend:
* Creating a Facebook Page (you can use that link on the submission page)
* In the Autotune -> Facebook App area, set the Facebook Page Tab URL to your home page
* In the JFBConnect -> Facebook Page / Canvas section, click the "Add to your Facebook Page" link and select the Page you created
* Then, you should be able to submit the Review

I'm not sure why they're requesting that. It's not something I've seen marked as required before, but hopefully the above helps get you going.

Thanks,
Alex
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9 years 2 months ago #51503 by fb_1071870164
hi,
this is the answer from facebook:
Canvas
Your app isn't loading properly and errors appeared while testing your app.
Page Tab
Your app isn't loading properly and errors appeared while testing your app.

user_birthday
General
We couldn't see how your app is using this permission to enhance people's experience. We review each app to make sure every permission has a direct use. Please explain how your app uses this permission and provide detailed instructions we can follow to confirm this.

why the app isnt loading properly?
how can i give them detailed information to the app, why they call it app, i am using jbfconnect in my site.

BR
Amit
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Support Specialist
9 years 2 months ago #51509 by alzander

why the app isnt loading properly?

Can you post the URL for the Facebook Page you added your app to?

how can i give them detailed information to the app, why they call it app, i am using jbfconnect in my site.

The "App" is what you create in the Facebook Developer area. You add the "App" to your site, which is what allows users to login.

I don't know why they're asking for the information about the Page. In the description area for why you're requesting the permission, I would explain that to them with something like:

We are using the Facebook Application on our live site. We are not using it on our Facebook Page. We use the App to allow users to authenticate and to import their profile information automatically to make the registration experience easier for the users.


I hope that helps,
Alex
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9 years 2 months ago #51533 by fb_1071870164
www.datebook.co.il/
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Support Specialist
9 years 2 months ago #51535 by alzander
That's your website URL. In the steps I recommended above:

I'd recommend:
* Creating a Facebook Page (you can use that link on the submission page)
* In the Autotune -> Facebook App area, set the Facebook Page Tab URL to your home page
* In the JFBConnect -> Facebook Page / Canvas section, click the "Add to your Facebook Page" link and select the Page you created
* Then, you should be able to submit the Review

You should have created a Facebook Page. What is the URL of that Facebook Page, like www.facebook.com/sourcecoast

Again though, I'd still recommend re-submitting it to Facebook with the note I mentioned above explaining that you aren't using the Facebook Page anyways.

Alex
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9 years 1 month ago - 9 years 1 month ago #51574 by fb_1071870164
thats the facebook page:
www.facebook.com/datebook.co.il

and here is the app page
www.facebook.com/datebook.co.il/app_1569674243252641 it isnt working beacause i am not using SSL

i resend it again with the remark that you advice me to add.

thanks
Amit
Last edit: 9 years 1 month ago by fb_1071870164.
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Support Specialist
9 years 1 month ago #51580 by alzander
Facebook looks to have disabled the ability to browse Facebook.com without https, which means I can't even test the Facebook Page you posted. It does seem like its setup right, without SSL though.

My only recommendation is to re-submit like you said you would with the note that you aren't trying to use the Facebook Page that I posted.

I hope that helps, but please keep us posted on what happens.

Thanks,
Alex
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  7. i need help for the application to facebook
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