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Topic-icon Cannot login via Username and Password

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11 years 5 months ago #49669 by kinbla
Forgot to add the front end its just
/administrator
after the IP.

And the module is set for CB reg component.

And I guess im just trying to see if I have everything configured correctly as I am not sure what else would cause the error.
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11 years 5 months ago #49674 by mel
There is definitely something wrong on your site other than SCLogin or JFBConnect. When both of these are disabled, I cannot log in via Community Builder or even the standard Joomla users component (using the CB Login or standard Login modules).

I am not sure why I can no longer log into the site via username and password but when I tested disabling the SClogin module and enabling the CB login module I was able to successfully login with a username and password.

We cannot successfully login at all even with CB. Please get your test site into this configuration again and leave the CB Login module enabled somewhere where we can see this.

-Melissa
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11 years 5 months ago #49677 by kinbla
I am able to log in with username and password after disabling SFB main comp. and SClogin module and then enabling the CB module the name of the CB module is "Enter with CB"
When I try to login with SClogin I disable the CB module as it will show two login forms if enabled with the SClogin module but then thats when I get the error

"You are not authorized to view this page! "
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11 years 5 months ago #49680 by mel
I cannot log in with this configuration. This is the error page I get:
File Attachment:
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11 years 5 months ago #49685 by kinbla
I was still logged in the for that user, I have it setup for only one active login per user allowed. But after disabling that setting the SClogin works when trying to login with username and password. So it seems there is a conflict with the "system SecurityCheck" one user login per session protection setting when logging in with username and password. So issue found. I just disabled the setting.
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11 years 5 months ago #49686 by kinbla
Correction now I am not sure if that security setting was causing the issue now, as I turned the only one active session per user setting back on to test and I am still not getting the blank white page with:
You are not authorized to view this page!
Error any more.
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Support Specialist
11 years 5 months ago #49694 by alzander
It sounds like you got things working now. I'm not familiar with either of the extensions you mentioned, so not sure how they would cause the problems you were having. It doesn't sound like JFBConnect was the cause though, which is what we thought after our investigation as well.

If you need anything else, just let us know.

Thanks,
Alex
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11 years 5 months ago #49740 by kinbla
Hello again,

For some reason that issue with the login just started again the only thing I was messing around with for the site login was trying to setup SCLogin to direct avatars to users CB profile instead of their Social profile inside if the module. And after trying to log back in with the user I got the:

You are not authorized to view this page!

again.

I disabled all of the system SecurityCheck comp that I thought was the issue last time.
And as last time I am able to log in with the "Enter with CB" CB module

Currently both modules for Cb and SCLogin are active for testing.
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Support Specialist
11 years 5 months ago #49751 by alzander
Your site (at the IP address) isn't loading at all for us now. Is the site down or has it been moved somewhere?

Once we can test, we'll gladly look into things further.

Thanks,
Alex
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11 years 5 months ago #49753 by kinbla
Yes the firewall was blocking IPs access is open now.
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  1. Forum
  3. Discontinued Products
  5. JFBConnect v8.x Support (Joomla 3 Only) (CLOSED)
  7. Cannot login via Username and Password
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