Topic-icon Unable to Run Error Checker

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11 years 11 months ago #45458 by warchop
Replied by warchop on topic Unable to Run Error Checker
I've gone to an alternative, and will check back after a few release cycles.
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11 years 11 months ago #45463 by alzander
I never mentioned SSL as a possible problem and caching is only something to disable while debugging. On a live site, caching and JFBConnect work just fine together. While diagnosing things, caching can get in the way by not allowing the changes to be seen.

I'm sorry you had to move on. If you do want us to investigate further, the next steps would be to provide us with FTP access. From there, we can add some debugging code to the SCLogin module and JFBConnect to understand why the social buttons aren't showing.

The issue your having is not something that any other users have reported before or after the 6.1 release. I'm not sure what's different about your site, and I do apologize for the time its taken to figure things out. For issues that we've never encountered before, and don't fully understand, it does take a little extra time to get going.

I do wish you the best, and when you're ready to come back to JFBConnect, we'll do everything we can to get you going.

Thanks,
Alex
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11 years 11 months ago - 11 years 11 months ago #45484 by warchop
Replied by warchop on topic Unable to Run Error Checker
I'll give this another shot...but I can't loose any more development time. I need to start my campaign.

I'm starting over on a base install. First SCLogin...nothing else

Issue: Login button will not fire

screencast.com/t/eflNmOfHazt

Register button works no probs.
Last edit: 11 years 11 months ago by warchop.
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11 years 11 months ago #45485 by warchop
Replied by warchop on topic Unable to Run Error Checker
I reinstalled JFBC and the CSS is broke when I go to manage the SCLogin module.

Everything is working on my site, *except* for JFBC and SClogin. These problems shouldn't be happening.
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11 years 11 months ago #45486 by warchop
Replied by warchop on topic Unable to Run Error Checker
Button error in Mozilla:

Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at www.vombudsman.com/modules/mod_sclogin/ajax/otpcheck.php. This can be fixed by moving the resource to the same domain or enabling CORS.
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11 years 11 months ago #45488 by alzander

Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at www.vombudsman.com/modules/mod_ … check.php. This can be fixed by moving the resource to the same domain or enabling CORS.

That bug is happening because you can access your site at www.vombudsman.com *and* vombudsman.com (no www). Since caching is enabled, the 'base' domain is being saved when you go to www.vombudsman.com, but when you load the page over vombudsman.com, the 2-factor authentication check fails since the Javascript is calling to another site.

This is the first report of this issue we've had, but will investigate further. The code for the 2 factor authentication check hasn't changed since it was introduced almost 8 months ago. This problem will only happen on sites that have:
* 2 factor authentication plugins enabled
* The System - Cache page caching plugin enabled or the Advanced -> Caching option enabled in the SCLogin module
* Access to the site over www and non-www. This is generally never recommended as it's bad for SEO. There should be a redirect from one variant to the other.

I reinstalled JFBC and the CSS is broke when I go to manage the SCLogin module.

I'll log in and look at this shortly.

Thanks,
Alex
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11 years 11 months ago #45489 by alzander
Thanks for the FTP credentials. That helped, a lot.

The SCLogin module configuration issue is a bug in the 6.1.0 release where it will show like that when the JFBCSystem plugin is not enabled. That's a known issue that will be fixed in the 6.1.1 release.

After that, I went to your /templates/ireview3/html directory and renamed the mod_sclogin folder to mod_sclogin_old. That way, all of the template overrides in that folder would not be used. I then cleared your Joomla cache and all the social login functions appeared as expected.

I also logged in via Facebook without any issues.

From what I can tell, everything is working for you. The problem with the social login buttons not working was coming from the template overrides, as mentioned above. You had overrides for every file of the SCLogin module, which means your site was still trying to use the old template files, which were causing all of your problems.

Please test and let me know what other issues you run into.

Thanks,
Alex
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