Topic-icon google login not working

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9 years 11 months ago #44197 by kstockl
Replied by kstockl on topic google login not working
Sorry, forogt to say that Profiles are only activated if you have installed components like Jomsocial or other componentes who have profile registration included...

Do you have a testsite running where I can see what happens?
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9 years 11 months ago #44198 by cliffordsean
hi

pm'd the link karl as the site is not live yet : )
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9 years 11 months ago #44199 by alzander
Replied by alzander on topic google login not working
kstockl,
Thanks for chipping in and letting us know what works for you. You *should* be able to leave the Import Profile Always setting at 'yes', if that's what you want. If you're having issues there, and want that feature, definitely let us know. Also, so you know, in the 6.2 release (later this summer), we're planning a way to individually select what gets imported on login. For instance, you'll be able to say that profile data is imported on registration only, but a user's avatar is always imported. I hope that makes sense.

cliffordsean,
If you're using a 3rd party profile extension, like EasySocial, JomSocial, CommunityBuilder, or even the built-in Joomla User - Profile extension, you'll need to go to the Plugin Manager and enable the appropriate "Social Profile" plugin. Those are installed with JFBConnect and let you control how data is imported into those extensions from the social networks.

what do you mean by " Those messages are hidden from standard users normally " ? you mean that debugging has to be switched on ?

When trying to authenticate, an error may be returned from Google. Usually it's an ugly message about a token or an invalid call or something. If debugging is disabled, we'll simply say "Authentication failed" (something readable by a standard user). If you've turned on the "Enable Debug Mode" in JFBConnect and we get an error message back from Google, we'll display that on the front-end as it may help diagnose the issue.

I *do* see the "Debug System" setting in the Joomla Global Configuration area is on, but that's a separate setting. Please make sure you are enabling the JFBConnect debugging setting.

Going back to your issue, I just tried to authenticate on your site with Google. I'm seeing the same issue you mention.. bascially, I'm returned to your home page with no message and not logged in. Once thing I notice from your Autotune results is that you're using a pretty old version of JFBConnect, v5.2.2. I don't recall any Google+ authentication issues specific to that release. However, JFBConnect v6.0.6 is out now and there have been vast improvements to the underlying architecture from v5.2 to 6.x. Upgrading alone may fix the issue, and it should be a pretty painless process.

Beyond that, I'd have to ask for super admin credentials to investigate further if authentication still doesn't produce an error or upgrading doesn't fix the problem.

Thanks for your patience,
Alex
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9 years 11 months ago - 9 years 11 months ago #44200 by kstockl
Replied by kstockl on topic google login not working
I think I know what is happening.... for your authenification with google+ you took a subdomain. But subdomains are not allowed in the google api. Try just with your domain and ltet us know..

Sent you a private message
Last edit: 9 years 11 months ago by kstockl.
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9 years 11 months ago #44202 by cliffordsean
many thanks

i assume you are refering to the 'Javascript Origins' box

and yes i have just changed that now

however we must keep the subdomain in the 'Redirect URIs' box

and unfortunately no im getting the same issue - and not even getting error messages : (
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9 years 11 months ago #44204 by alzander
Replied by alzander on topic google login not working
Thanks for the admin credentials. Unfortunately, I wasn't able to determine what's going wrong there. There's no indications of an error, but obviously, authentication isn't working.

In your private message, you noted your hesitation to upgrade. JFBConnect is built to be very easy to upgrade. You don't need to uninstall first and simply install the newest release like it's brand new. All settings will be retained and all you'll get is new features and bug fixes you can choose to take advantage of.

Seeing what's is happening, I wouldn't think that your Google Application settings are wrong in any way. Things *seem* to be right, but something is preventing the authentication from actually happening.

From here, my only recommendations are:
1) Try the upgrade to JFBConnect v6.0.6. Again, I don't know if this will fix the issue, but it certainly shouldn't hurt.
2) Private message us FTP access to your site. From there, we can add more debugging code and diagnose exactly what's happening during the authentication process that's causing problems.

Thanks,
Alex
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9 years 11 months ago #44211 by cliffordsean
many thanks !

the new version sorted it : )
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9 years 11 months ago #44216 by alzander
Replied by alzander on topic google login not working
Awesome! I really have no idea what would have been breaking in the 5.2.2 version.. and frankly, I'm glad I don't have to :)

Hopefully the upgrade process was as painless as we described. If you have any feedback or comments in general though, we'd love to hear them.

Thanks,
Alex
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