Topic-icon Social Channels - Twitter doesn't post

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12 years 2 weeks ago #44259 by joomleb

alzander wrote: There should definitely be a link to the page from which you used the Create Post button from. Twitter will convert the link to a 'short-link', like t.co/1234, so it may not look like your URL.

If that's still not showing a link, can you let me know:
* Your Twitter username
* The URL you were trying to post from (the URL that should have shown in the Tweet)


Any link has been created and attached to the created post.

1 - @AIMFIorg
2 - my article site
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12 years 2 weeks ago #44286 by joomleb
Sorry, I don't understand why there is no answers here... Alex, Do you lost this post?

Meanwhile I made othere tests and the problem is still there.
Here another article ...
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Support Specialist
12 years 2 weeks ago #44296 by alzander
Very sorry for the delay.

I just registered on your site with the username "sourcecoast". Can you make my user a Super Administrator? Then, we'll be able to investigate the admin area configuration and even setup another Twitter channel for one of our test accounts and see what's happening there.

We'll get you going soon.

Thanks,
Alex
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12 years 1 week ago #44306 by joomleb
Hi Alex,
Ok, now you are in "Super Users"... Many Thanks...

PS just a question for me, Do you used your Twitter account for registration, Am I right ?
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Support Specialist
12 years 1 week ago #44341 by alzander
Thanks for upgrading my account. I just created a test post and it looked like the URL wasn't showing, as you've noted as well. However, on further inspection, the URL is actually in the tweet. The problem is the color scheme used on your Twitter page. You've selected a white "Theme" color and have no background image set for your Twitter profile, which means the links are white on a white background. I highlighted the text in your posts and took the image below so you can clearly see what I'm talking about:
File Attachment:


If you add a background or change your theme color, you should get everything fixed up.

Finally, please:
1) Demote my user back to Registered or delete that account
2) Delete the test post I made.

I hope that helps and again, I apologize for the delay.

Thanks,
Alex
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12 years 1 week ago #44346 by joomleb
Hi Alex,
many thanks for help and sorry for the "stupid" issue :D
I'll demote your user back to Registered.

About the Twitter test post you created, Please,
1 - How you created it in two lines ?

bla bla bla
link

instead of
bla bla bla link

2 - Your post character is bigger then mine, Why ? Maybe because is the last one posted ?!?
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Support Specialist
12 years 1 week ago #44354 by alzander
Glad to hear that made sense.

As for the sizing and the text, there's not much you can do about that. It's all controlled by Twitter. My guess is that the text was larger simply because I created a small (short) status update. There aren't any settings we can use along with the post that's created to control the size, so there wasn't anything special I did.

I'd recommend testing with multiple posts (different lengths, different text, etc) and see what happens.

I hope that helps, but if you run into anything else, just let me know.

Thanks,
Alex
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12 years 1 week ago #44368 by joomleb
Many Thanks to you for Support
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Support Specialist
12 years 1 week ago #44379 by alzander
No problem. Glad to help as always. If you need anything else, just let us know!

Thanks,
Alex
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