Topic-icon setup facebook channel user_group

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10 years 1 month ago #42930 by kevlin
when i try to setup the channel. i've get this message.

" The selected user has not granted the "user_groups" permission. Please have them login on the front-end of the site and accept the correct permission. "

what do i wrong? where need i setup the user_groups permission.
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10 years 1 month ago #42935 by alzander
You haven't done anything wrong. You're about half-way through the setup of the channel at that point. Please make sure you're referring to our Joomla social networking posting guide .

After that step, the user that you are configuring the channel for needs to authenticate on the front-end of your site again. They should receive an additional permissions box allowing your app/site to post to the group they manage on their behalf. After that, you can edit the channel and select which group you're actually going to be posting to.

I hope that helps explain, but if not, let us know.

Thanks,
Alex
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10 years 1 month ago - 10 years 1 month ago #42951 by kevlin
ok i found my confusion.

you must make the channel setup. save it.
the select the user. save it again.
the be sure that you logd of the site.
then hit facebook button.
the comes the facebook permission box popup.
choise the permission. the go to channel setup
the i can select the group or page.
wright.
Last edit: 10 years 1 month ago by kevlin.
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Support Specialist
10 years 1 month ago #42966 by alzander
That sounds about right. It's definitely a little more tedious than we'd like... and that will be improved in future versions. Once you get the manage_pages permission for a specific user though, you can create as many Page channels for that user without the login on front-end process. So, once you get a 'key' user setup, it should be smoother from there.. and smoother in general for other users once you've got it setup for one anyways.

If you have any suggestions or feedback on improved documentation, information in the admin area, or general 'flow', please feel free to let us know.

Thanks,
Alex
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