Topic-icon Channels setup questions and error messages

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Hi I'm trying to set up the new channels feature, but I'm not sure I'm doing it right.

I want to set it up so that it works with our Facebook group and with Twitter.


On the Facebook setup, do I have to put the group name in the 'Title' field, how does it know to post to the correct group?

I've also selected the admin of Facebook group, but I get this error message:

The selected user has not granted the "user_groups" permission. Please have them login on the front-end of the site and accept the correct permission.

And whereabouts are the permissions I need to change?



On the Twitter setup, do I have to put the twitter account name in the 'Title' field? I've selected the admin of the Twitter account


Do you have a tutorial at all for all this?

Thanks
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12 years 2 months ago #42683 by fridayshoes
Update, I've got the Facebook Channel settings sorted out and working so I understand things a bit better now, I didn't realise you need to accept the FB app permissions again.

Will all my Kunena forum users have the ability to send posts to FB or is is just admins or moderators?


With regards to the Twitter stream, does the admin of our twitter account need to register their twitter account with our site for this to work? Also same questions as above with regard to creating posts.

Thanks
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12 years 2 months ago #42691 by alzander

Update, I've got the Facebook Channel settings sorted out and working so I understand things a bit better now, I didn't realise you need to accept the FB app permissions again.

Correct. There are extra permissions that need to be accepted when you set up a Channel for a user. We try to make that clear in our social channel posting guide . If there is any information you think could be made clearer in there, definitely let us know.

Will all my Kunena forum users have the ability to send posts to FB or is is just admins or moderators?

For now, it's just admins (or whoever you give permissions to show the toolbar too). In a future update, we're planning to have a way for users to be able to more easily post content from your site to any of the networks they've connected too.

With regards to the Twitter stream, does the admin of our twitter account need to register their twitter account with our site for this to work? Also same questions as above with regard to creating posts.

Yes. To post to an account, we need to have an authorization token for the users Twitter profile. Right now, we do that through the registration process. We don't have a way to store the token by itself while not attached to an actual Joomla user.

I hope that helps explain, but should you need anything else, just let me know.

Thanks,
Alex
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