Share buttons not working properly

This is probably caused by the Open Graph tags being set incorrectly.

There are several ways that JFBConnect can set these tags, as described here . If the extension for the pages is a supported extension (such as Joomla articles, K2 items, etc), you can enable the appropriate 'Open Graph' plugin that is installed with JFBConnect. For instance, enable 'Open Graph - Content' for Joomla articles and JFBConnect will automatically set the image and description based on the article. You can have further control over the tags by creating an Open Graph object in JFBConnect backend > Social Meta > Objects section. If you're using a different extension, you can manually insert Open Graph tags using the following syntax: {SCOpenGraph og:description=My Description}{SCOpenGraph og:image=FULL/PATH/TO/IMAGE}

Once you make any changes to the page/OG tags, you'll need to re-scrape the page with the Facebook Sharing Debugger . Enter the URL, click Debug, then click on Scrape Again button on the new page.

If you think you have the tags set up correctly but the image preview is still incorrect, please provide a specific URL so that I can see the page.

-Melissa

How can I message you page credentials to see inside our CP without also disclosing to the public? I believe I have two of the open graph plugins installed that came with JFBC but I worry I may have conflicts with similar plugins not part of your software in the case of this particular site.

Click on the envelope icon under my avatar to send me a private message. If you send me backend credentials plus a specific URL to see the problem on the front-end, that'd be the fastest way I can help figure out the issue.

[Edited to add]
* Is the page you're having a problem with a Joomla article? Or is it from another extension - EasyBlog, K2, etc?
* If the correct Open Graph plugins are enabled, and you haven't set JFBConnect to skip the component, I'd have to investigate why the standard Open Graph tags are missing - fb:app_id and og:title should always be set by JFBConnect...
* The comment moderation may have something to do with the incorrect og:url.

-Melissa

I'm looking into it. Trying to narrow down what's generating the incorrect og:url tag right now....