Could you explain how your channel is set up? Are there any warning messages when you edit the channel? Are you able to see any test stream data in the channel edit area?
If you read the help doc for setting up a channel at
www.sourcecoast.com/jfbconnect/docs/post...reate-social-channel there are several troubleshooting tips for common issues you may be running into?
Without more details on what's going wrong with the channel setup, it's hard to help.
-Melissa