Topic-icon JFBConnect Remote Error Check

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10 years 3 weeks ago #58281 by eSilverStrike
Okay I am using the latest version of Joomla, JFBConnect, and JReviews (along with the iReview Template).

I just upgraded to JFBConnect 7.0.0 and ran the autotune. Everything is fine until I run the error check.

I get the following error:

JFBConnect Remote Error Check
Warning: Issues were found with your site. Please check all tests below and correct any warnings or errors.

Test: JFBCSystem plugin is enabled
Fail: Not Detected! Please enable in the Site Config area of Autotune or in the Joomla plugin manager.


My site is not offline and the JFBConnect system plugin is enabled. Logging into my website Review Chatter using Facebook also still works fine. What I am missing?

Also once this is fixed I would like to setup automatic posting for my Facebook and Twitter Account. Can someone point me to the documentation to set this up?

Thanks
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10 years 3 weeks ago #58284 by mel
Replied by mel on topic JFBConnect Remote Error Check
I just ran Autotune error check on your site and there was no error for me. Are you still having the problem?

If you go to our Quick Start guide , please get started with the "Post Content to Social Networks" section. Of course, if you have any questions or problems, please let us know.

-Melissa
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10 years 3 weeks ago #58290 by eSilverStrike
Nope the error still happens when I run the error check in Autotune. So it looks like the issue might be with the error check itself since the process reported no errors for you when you tested my site.

I also did run the error check with error reporting set to development in the Joomla Global Configuration and it didn't report any php errors.

The only thing that might be different with my system compared to most others is I am using IIS.
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10 years 3 weeks ago #58305 by mel
Replied by mel on topic JFBConnect Remote Error Check
I just re-ran the error check and are receiving the error now. Looking at your page source, I see that you now how JCHOptimize enabled for your site. Please temporarily disable this and re-run the check.

-Melissa
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10 years 3 weeks ago #58306 by eSilverStrike
Okay that was it. When I disabled JCH Optimize the Autotune error check ran without problems. JCH Optimize shouldn't affect anything else besides the error check for JFBConnect correct?

Thanks

Tom
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10 years 3 weeks ago #58310 by alzander
Correct. JCH Optimize shouldn't cause normal functionality issues with JFBConnect, just with our Autotune checker because it really modifies the output HTML in ways we can't predict.

Generally, we recommend:
* Disabling JCH
* Running Autotune to make sure there are no problems
* Re-enabling JCH
* Testing JFBConnect
* If there are any issues, try disabling JCH just to make sure that's not the cause and test again.

I hope that helps get things going, but if you need anything else, please let us know.

Thanks,
Alex
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