Topic-icon Facebook Button

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8 years 6 days ago #58150 by snslibrary
Facebook Button was created by snslibrary
When i click on the Facebook button noting happens. new install v7. have everything setup as shown here
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8 years 6 days ago #58156 by alzander
Replied by alzander on topic Facebook Button
There's so many different things that could cause what you describe that it's impossible to diagnose with the information provided. I tried to go to the site you last ran Autotune from, but it's offline.

Can you set it online or send us Super Admin credentials and we'll gladly try to take a further look.

My only suggestions are:
* Ensure the Include jQuery / Bootstrap setting is enabled
* Try with the standard Joomla template
* Check the browser console log for any error messages that may be reported when you try to authenticate.

Thanks,
Alex
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8 years 4 days ago #58177 by snslibrary
Replied by snslibrary on topic Facebook Button
Sorry for the late reply, but i did look in the browser console log and it said

USER wrote: The resource at "connect.facebook.net/en_GB/sdk.js" was blocked because tracking protection is enabled.

this is for Firefox only (no plugins). I tried with IE and chrome and it worked.

So if any of my users have "tracking protection is enabled" in their browser then Facebook login will not work, is there a way around this?
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8 years 4 days ago #58182 by alzander
Replied by alzander on topic Facebook Button
The only option I can suggest is to set the "Show 'Login Credentials' in popup" option to 'No'. That will redirect the user to Facebook to authenticate and then back to your site after they do.

The popup requires Javascript from Facebook to operate which Firefox will block if the tracking protection option is enabled. Unfortunately, there's no work-arounds for that as Firefox is blocking things as the user has requested with that setting.

I hope that helps,
Alex
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