Topic-icon Instagram login error

Active Subscriptions:

None
8 years 3 months ago - 8 years 3 months ago #56935 by keaka
Instagram login error was created by keaka
When I click on Instagram to check it when logging in, I get the following error:
{"code": 400, "error_type": "OAuthException", "error_message": "Redirect URI does not match registered redirect URI"}
The Instagram summary below the client information shows this:
Website URL www.website.com
Redirect URI www.website.com/index.php
So I cannot see the error. Suggestions?
The site is in a development directory online that is currently password protected until development is completed. Perhaps this is a problem, but I don't get this error from the other five login social site logins I've set up..
Last edit: 8 years 3 months ago by keaka.
The topic has been locked.
Support Specialist
8 years 3 months ago #56937 by mel
Replied by mel on topic Instagram login error
The redirect URI looks correct according to our Instagram application setup guide .

* Could you verify that you have the "Use SSL For Authentication" option set in JFBConnect Instagram configuration section?
* Please make sure that you're on the https and www page when you're attempting the login.

-Melissa
The topic has been locked.
Active Subscriptions:

None
8 years 3 months ago #56941 by keaka
Replied by keaka on topic Instagram login error
Yes, I did turn on "Use SSL for Authentication" and also the SClogin button is on the home page which is https://
I can't see anything wrong and yet I keep getting that error message.
The topic has been locked.
Support Specialist
8 years 3 months ago #56959 by alzander
Replied by alzander on topic Instagram login error
We'll need to test then to narrow down where something is going wrong. Can you Private Message us the .htaccess credentials so we can try to login on the front end of your site, or disable that restriction for us so we can test?

You can PM us by clicking the mail icon under our names to the left.

Thanks,
Alex
The topic has been locked.
Support Specialist
8 years 3 months ago #56960 by alzander
Replied by alzander on topic Instagram login error
Oh, actually, I just saw the URL that you were running Autotune from uses a path. Please make sure you include that in the redirection, like:
https://www.yourdomain.com/path/index.php
Thanks,
Alex
The topic has been locked.
Active Subscriptions:

None
8 years 3 months ago #56971 by keaka
Replied by keaka on topic Instagram login error
Yes, I think that may be the problem. I'll also have to change the folder name again in the applications, once I'm ready to move the development site to its final folder in going live.
The topic has been locked.
Support Specialist
8 years 3 months ago #56978 by alzander
Replied by alzander on topic Instagram login error
Sounds good. Keep us posted if that doesn't work for you or if you run into any other issues.

Thanks,
Alex
The topic has been locked.