Topic-icon Can't find Channel Owner

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10 years 11 months ago #53913 by clalin
Hi Guys,

I am trying to create a social channel but JFBConnect cannot detect my Facebook account. Therefore, I cannot assign a channel owner to my channel.

Please help.

Thank you.
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Support Specialist
10 years 11 months ago #53920 by alzander
Replied by alzander on topic Can't find Channel Owner
Have you logged in on the front-end already with the Facebook account that 'owns' the Page you want to connect to? That's the first step. If you haven't already, please make sure you've gone over the Facebook Page integration for Joomla setup guide. That should give you the step by step.

If that doesn't help, please let us know what you've done so far and we'll gladly help investigate any issues from there.

Thanks,
Alex
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