Topic-icon Instagram connection issue

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11 years 2 months ago #52333 by ec aus
Dear staff, I setup the Instragram login but when I try to login it shows some error.
{"code": 400, "error_type": "OAuthException", "error_message": "Redirect URI does not match registered redirect URI"}

May I know what is causing the problem? Thanks.
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Support Specialist
11 years 2 months ago #52340 by mel
Replied by mel on topic Instagram connection issue
This error is usually caused by setting up your social network application incorrectly. Please review our guide for setting up your Instagram app at www.sourcecoast.com/jfbconnect/docs/soci...am-application-setup

If you continue to encounter problems and need further help, please post from the account with which you have an active subscription to JFBConnect. Priority support is for active subscribers only.

-Melissa
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11 years 2 months ago #52384 by verdelino
I have same problem :-(
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Support Specialist
11 years 2 months ago #52389 by alzander
Replied by alzander on topic Instagram connection issue
Verdelino,
As Melissa mentioned, that issue is caused when your Instagram Application wasn't created properly. Please make sure you've followed each step of the Instagram Application Setup Guide . Specifically, step 4-d.

Also, when you're testing, make sure you've used the same scheme (http or https) and subdomain (www or non-www) as you configured in step 4-d. If the domain that you are trying to authenticate from doesn't match the setting in 4-d exactly, you'll get the error mentioned above.

I hope that helps,
Alex
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