Topic-icon Page Tab URL

Active Subscriptions:

None
12 years 6 months ago #39135 by jbravo8212
Page Tab URL was created by jbravo8212
Hello,

I am trying to set up the JCFConnect app on a website that I am developing. I created an app on facebook and the only problem that I am having now is regarding the Page Tab Url. In the extension on the site it says that this should be blank. On facebook it will not let me have it blank. Every time I go to save it says:

You have enabled a Page Tab integration for your app, but have not specified a Page Tab URL.

I guess... how do I turn this off? I have looked at all the settings in the Facebook App and I can not see where I can turn this off. Will I have to redo my App from scratch?

Any help would be great!

Thanks,

John
The topic has been locked.
Support Specialist
12 years 6 months ago #39139 by alzander
Replied by alzander on topic Page Tab URL
John,
In the Facebook App settings, click the 'x' in the top right of the Page Tab section. That will close that block and allow you to save without having a URL set.

In JFBConnect, you should be able to leave the URL fields blank as well and save them properly.

I hope that helps,
Alex
The topic has been locked.
Active Subscriptions:

None
12 years 6 months ago #39185 by jbravo8212
Replied by jbravo8212 on topic Page Tab URL
Great! That cleared up that issue. However now im getting two errors:

1. Facebook API Error: (#100) canvas_url URL is not properly formatted.
2. Then under Page Tab "Tab".. next to the Page Tab Default Name it says "Value Should Not Be Blank"

I removed the Page Tab from facebook and that took care of the last problem but now its telling me that I should have a Page Tab Default Name?

Sorry... Just trying to get this squared away :)
The topic has been locked.
Support Specialist
12 years 6 months ago #39197 by alzander
Replied by alzander on topic Page Tab URL

1. Facebook API Error: (#100) canvas_url URL is not properly formatted.

Facebook changed how the remote configuration of their apps can be done. To properly use Autotune, you should upgrade to JFBConnect v5.2.1 which fixes that problem.

2. Then under Page Tab "Tab".. next to the Page Tab Default Name it says "Value Should Not Be Blank"

That's an issue on our end, actually. If we don't detect SSL on your site, we properly state that the Page Tab and Secure Page Tab URLs should be blank, but it looks like we are still recommending a Page Tab Default Name. In that case, that field should be blank as well.

We'll get that fixed soon, and thanks for pointing it out!

I hope that helps,
Alex
The topic has been locked.
Active Subscriptions:

None
12 years 6 months ago #39215 by imnlimited
Replied by imnlimited on topic Page Tab URL
Hi Alex,

I am having this issues as well, where it used to work perfectly. No, I have tried all your suggestions as per this and a number of other posts, but still no success.

Really need help getting this resolved. Users are also unable to use the 'LIKE' button on pages as EasyBlog and jReviews, this was still working earlier this week.

When you click 'LIKE' it opens the pop-up and then when you try to post it does nothing.

This is very urgent, please...

Thanks,


Andrew
The topic has been locked.
Support Specialist
12 years 6 months ago #39223 by alzander
Replied by alzander on topic Page Tab URL

I am having this issues as well, where it used to work perfectly. No, I have tried all your suggestions as per this and a number of other posts, but still no success.

There were multiple issues posted above. They're all related to the same thing, but different fixes for each. Can you let me know what exact issue you're having (what error messages or other notices you're seeing, what isn't working, etc), and we'll gladly help.

When you click 'LIKE' it opens the pop-up and then when you try to post it does nothing.

We've heard about this issue on 2 other sites, but haven't narrowed down a cause. It doesn't look to be a JFBConnect issue as we haven't changed anything in the last week (or even had a release in that time). It seems like Facebook itself broke something with how the Like button works on some sites. We are investigating, but don't have any answers.

Obviously, we use JFBConnect on this site. Please feel free to click the Like button on this article , or any other from our blog, and let us know if it works for you. Also, feel free to post a URL that isn't working and we'll gladly test. If we see some similarities with the other sites that have reported this issue, it may help us determine the cause.

Thanks,
Alex
The topic has been locked.
Active Subscriptions:

None
12 years 6 months ago #39262 by imnlimited
Replied by imnlimited on topic Page Tab URL
sorry Alex, my mistake being unclear:

1) I had both issues in this post, exactly the same. However the crucial one left still an issue is:

2. Then under Page Tab "Tab".. next to the Page Tab Default Name it says "Value Should Not Be Blank"

2) With regards to my second issue RE: 'LIKE' not working:

See these pages:

www.opgroeigids.nl/blog/entry/feestdagen...tje-op-de-blauwe-dag
www.opgroeigids.nl/kidsgids/educatie-spo.../deventer-leerschool

3) I also seem to have an issue with after logging in with SC-Login Modules (2 on the site) the page does not refresh properly, so it seems you not logged in until you refresh the page.

4) And then every so often it opens a 404 page www.opgroeigids.nl/component/jfbconnect, as well as receiving a login screen which has the older facebook button (possibly the actual JomSocial Facebook login part) see attached screenshot. Note screenshot is from mobile, but I also get it on desktop.
Also get directed to this page a lot:
e.g www.opgroeigids.nl/component/users/?view=login

5) Facebook sharing / post adds random image - see attached

Thanks,


Andrew
The topic has been locked.