Topic-icon Like button dissapeared

13 years 3 months ago #31277 by elef
Replied by elef on topic Like button dissapeared
all seems ok
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13 years 3 months ago #31300 by alzander
Replied by alzander on topic Like button dissapeared
I just did some more testing. You definitely have some sort of restrictions on your app, somewhere. If I try to go to your Application Page on Facebook.com, I get a message "Use of app "ΕΛΕΥΘΕΡΙΑ ONLINE" has been restricted":
apps.facebook.com/eleftheriaonline/

If I go there when logged into Facebook, it works fine.

So somewhere in your Application settings there is something that is denying non-logged in users or users that aren't from a specific region or age group. I'm not sure what it is, but this is not being caused by JFBConnect. Please go over your settings or even try creating a new FB Application and test if using the new App ID and Secret keys causes the same problem.

Thanks,
Alex
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13 years 2 months ago #31762 by elef
Replied by elef on topic Like button dissapeared
finaly the problem is not my application but jfb 5
When user is not logged on facebook:
Content Plugin K2 Like:
Show in K2 Item View: Top - Like & Send buttons disappeared
Show in K2 Item View: Bottom - Like & Send buttons appeared
When user is logged on facebook buttons always appears
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Support Specialist
13 years 2 months ago #31768 by alzander
Replied by alzander on topic Like button dissapeared
Elef,
What you describe above is the same question you originally posted in this thread. We agree:
* When you are logged in to Facebook, your social buttons are visible
* When you are not logged in to Facebook, the social buttons dissappear

This is not an issue with JFBConnect and not something that any other users are experiencing. Again, my last post pointed out that your Facebook Application page is showing the following *only* when a user is not logged into Facebook:
"Use of app "ΕΛΕΥΘΕΡΙΑ ONLINE" has been restricted"
Some setting in your Facebook Application settings is restricting non-logged in users. That page is not created or controlled by JFBConnect. So, it's not an issue with JFBConnect, it's an issue with your Facebook Application settings.

I'm not sure what else to recommend other than looking at your Facebook application restrictions, sand box mode and other settings. Alternatively, try to generate a different API and Secret Key and use those in JFBConnect. Don't change any Application settings though and see if the new API and Secret key let the social buttons show.

Hope that helps,
Alex
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