Social facebook integration - picture issue

AED,
I'd be more than happy to take a look at your site configuration to see what we could do to make the language translation better. If you could Private Message me:
* Super Admin credentials
* The name of the test article you've been using and any {SCOpenGraph title=xyz} strings you've tried that have worked, or failed
You can PM me by clicking the arrow under my picture (<

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) and hitting the mail icon.

As to your specific questions, Facebook uses a completely different set of 'tags' for the title and description. Those are the Open Graph tags we set. The other social networks simply look at the meta title and description for the page, which we do not set. We'd love to understand where the difference is coming in and do what we can to help.

Thanks,
Alex

AED,
Very sorry for the delay. The holidays definitely slowed us a little more than we expected.

I edited the article you pointed to in your Private Message and found some interesting information. The JoomlaCK editor your using seems to be automatically converting the characters in the article to the encoded UTF-8 format, which isn't required since the website HTML is already specified as UTF-8. I went into the Joomla Global Configuration and switched the Default Editor to "Editor - None". Then, I added the following tag into the bottom of the article, which is the first 2 full sentences:
{SCOpenGraph description=Marinalara girerken ve çıkarken VHF telsizle haber vermek hem önemlidir hem de bir çok marina da zorunludur. Özellikle kiralık teknelerin giriş yaptıkları Cuma akşamları tekneden marinanın palamarlarına haber vermek hem marina içi trafik açısından hem de yanaşırken yardım almak açısından önemlidir.}

That tag then is properly read by Facebook as expected. So, it seems that the JoomlaCK editor is converting characters that don't need to be, and in our opinion shouldn't be, converted to their UTF-8 encoding.

As mentioned above, the rest of the HTML on your site is *not* being encoded with &xyz; values for the international characters. It's only the characters that are within the content of the article, and that's strange behavior that most international sites don't do. That extra encoding seems to be the issue.

Hopefully the above gives you more information as to the issue. If you need more assistance or information, just let me know.

Thanks,
Alex

AED,
I went looking for another article to test with and ran across this one that already had an {SCOpenGraph description=} tag at the bottom that is the same as the marinaya-giris article had. That description works properly in the Facebook Debugger.

Can you tell me how you added the description tag to that page? Can you also let us know what pages you've been testing with after my previous post that isn't working, and how you are testing what the description tag is showing as?

I definitely think we're onto something, we just need to make sure we're trying and testing the same things.

Thanks,
Alex

AED,
Glad to hear the {SCOpenGraph ..} tag is helping fix your issue. I'm not sure why setting the description would be fixing the title either, but glad to hear it is!

As for the issues with values appearing and dissappearing, when you say "dev" app, do you mean the debug tool, developers.facebook.com/tools/debug ? Although I know you said you're ok with the current behavior, we like to at least know of issues to possibly investigate before others may run into the same things. Definitely strange that things change.

For the user that is being automatically registered, you can fix that in a few ways:
* Simply disable the "Automatically login Facebook Users" option in JFBConnect
* To really resolve the issue, you should to go into Facebook.com -> Account Settings -> Apps and delete your Application from that user's account there. Once the app is approved, and auto-login functionality won't trigger because Facebook won't report that the user has approved the app.

Hope that all helps get you going, but if you have any questions, let us know. Finally, no problem for the support, it's what we're here for!

Best of luck,
Alex