Topic-icon Social facebook integration - picture issue

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13 years 5 months ago #29066 by aed71
Hi Alex,

Thank you for your detailed analysis. I've multi-language extension installed and I directly type the non-english letters from the keyboard and I see real letters in the editor. I can give you site access if you wish.

I also start facing some other issues although I don't want to mix the things but may be related with each other. Such as in "DÜMENBAŞI" section, if I like the article it also puts {backbutton} below the name of the article. {backbutton} is a code of a plug-in that I use to put back button to the pages. Normally it shoud not be visable like this and even there is no need to put it in facebook. Please see the attachment. (in red box)

Recently I again like an article now it did not show any article names even. I show it in green box.

Thanks again
AED.


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13 years 5 months ago #29072 by alzander
Can you try to, temporarily, disable your multi-lingual extension and test your pages in the Facebook Debug Tool to see if the characters come through properly in there? The tool is available below:
developers.facebook.com/tools/debug

Test using that URL after any changes you make as Facebook will cache your settings. If you simply re-click the Like button, it won't show new changes.

As for the {backbutton}, try re-ordering the system plugins so the JFBCSystem plugin comes after (higher number) than the backbutton plugin you're using. That should help strip that html/javascript code from appearing in the description text, but you'll have to test to make sure.

Thanks,
Alex
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13 years 5 months ago #29088 by aed71
Hi Alex,

I have performed several tests, disabling the language content and setting the site language to english than step by changing the definations in language and enabling different content languages. My conclusion is that some specific articles sends the the language in correct way, some do not. So it does not related with the settings. Is this possible? What can be the cause?

For the {backbutton} issue, I moved it up but no changes. By the way, it's not as System plug-in but Content. I'm also using {xtypo} plug-in to improve article messaging, the same applies for this as well (during my tests I recently saw).

Below you can find the same settings but language problem exists in the first one.
developers.facebook.com/tools/debug/og/o...hf-haberlesmesi.html

developers.facebook.com/tools/debug/og/o...an-samand-ralar.html

Thanks
AED.
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13 years 5 months ago #29093 by alzander
AED,
For the {backbutton} and {xtypo} tags, there's not much we can do about that. Our Open Graph plugins will simply take the beginning text of your article and use that as your description. If the first text is some {xyz} tag, we can't know that and won't strip it out. We'll just insert that directly into Open Graph description tag. The only option I can suggest for that is to explicitly set the description tag you want for Open Graph by adding the following into the article text:
{SCOpenGraph description=Description you want to be used}
That will skip our automatic description generation and use yours.

As for the language issues, the description tag method above may help fix that. Beyond that, you said that some pages 'work' and some pages don't. If you want us to investigate more, please provide a link to a working page so we can see what's different about it in addition to the not-working one you provided above.

Thanks,
Alex
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13 years 5 months ago #29145 by aed71
Hi Alex,

I really thank you for your help. For the language issues I want to go more deep and do more tests. I will contact with you if I cannot handle by myself.

For the issue I write you about local web server; When I move the site to local web server (wamp server) I did several tests. When I disable the plug-in "System - JFBCSystem" and move the site to local it works, if I enable the same plug-in on local server you cannot view the site, no page is shown and you cannot reach to administrator page. Could you please check this on your system.

Thanks
AED.
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13 years 5 months ago #29151 by y021ahe
Alex,
In this posting stream, you have stated "In the next release of the Open Graph - Content plugin (in the next few days), there will be more 'fallbacks' if there are no images in the article.. it will then check if there's a category image, and some other areas that may have a relevant image. " - Can you please confirm whether these changes were made in version 4.3.3 and if so, can you please point me at the documentation, I have added an image in the configuaration defaults, but that affects the whole site which I didnt want and I can't suss how to fix it to a specific catefory/article without adding the tag in each article.

Thanks
Rich
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13 years 5 months ago #29160 by alzander
Rich,
For the first post, when you move the site local, you said:

If I enable the same plug-in on local server you cannot view the site, no page is shown and you cannot reach to administrator page.

What happens when you try to visit the administrator page? Is there an error message at all? Can you go to the Joomla Global Configuration and turn off GZip compression and set Error Reporting to 'maximum'? That may provide a clearer message of what's going wrong.

We test and develop on a local site site, so running locally certainly shouldn't be an issue.

Image selection in Content Plugin
The newest version of the Content Plugin, v4.3.3, will try more aggressively to pick an image for your Joomla article pages. If you've created an "Open Graph Object" for the category the article is in, we'll use the image setting you've chosen there (first image in article text, category image, or custom image parameter). If you haven't set an Object type, or the setting for the image for that article isn't working, JFBConnect will try the following until it finds an image to use:
* Pick the first image from the article
* Pick the category image setup in Joomla
* Use the default image set in JFBConnect

So, we'll try more things, but if there's no image in your article or your category doesn't have an image, we have no other options but to use the default image or no image at all.

If that's not working for you, let us know a page where the image isn't being used, but there is one in your article. Also let us know how the image is being inserted into the article (inside the article text or some other method of specificying the image).

Thanks,
Alex
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13 years 5 months ago #29200 by aed71
Hi Alex,

I think it was not Rich that ask you the system plug-in question, it was me. :)

You are right, I forgot that I've disabled PHP errors on wamp server. You can find the output of the error (valid for frontend and backend) in the attachment. The worst thing is that you cannot recover the site, at least I couldn't manage to do that.

Thanks.
AED.

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13 years 5 months ago #29201 by aed71
Hi again Alex,

One more help, I'm working on the language issue, generally works fine with Google+, Linked-in and twitter (no language issues on the article names) however only in facebook. Before going into the details I just want you to comment on the installed components on my site. Please have a look at to the attached picture.
May be issue is realted with this. I don't think that it's the extension problem and also related with site as well since Linked-in and others can publish with the correct language on the article names.

Thanks
AED:

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13 years 5 months ago #29205 by alzander
AED,
Sorry about that! Read the last message's signature, and just used that as the title.. yes, I was talking to you :)

Thanks for sending the error message. The problem is that you don't have the PHP cURL function installed on your localhost site. cURL is built-in to PHP normally. With WAMP, there's usually a single-click option to enable cURL and that should be all you need to do to get past that error.

Beyond that, at one point, we had better detection and failover mechanisms to not completely hose a site when cURL wasn't installed. We'll have to check into that again and make sure we didn't break something. Obviously, a pretty error message, while still showing your site, is what we should be doing.

Thanks,
Alex
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