Topic-icon error on saving object or action creation

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13 years 6 months ago #28472 by rodster
Hi there,

I am trying to create my first object but when I save it i get the following error message
Error: Information is required about your Application for Open Graph to function. Please run Autotune configuration tool. to fetch your settings.
But the strange thing is, all my settings (after auto tune) are OK except canvas (sinc I don't have a SSL certificate)

Am I missing something in order to make this work?
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13 years 6 months ago #28479 by alzander
Rodster,
I can see where an issue might be in our configuration checking. The Canvas URLs don't need to be set, but you *must* have a namespace setup in Autotune for Open Graph Actions to work. The Namespace is used for more than just Canvas stuff, nowadays, and we could probably organize our Autotune settings better to reflect that.

So, go to Autotune, set a Namespace (top setting in the Canvas area, I believe) and Open Graph should let you set things up.

Let us know how that goes,
Alex
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13 years 6 months ago #28480 by rodster
THANKS

I have set namespace now but the canvas URL (which was filed) wont' stay empty when I leave it empty and save it gets filled again with the URL.

However I can see this now in the logs Unknown path components: /fruzitimecom:like
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13 years 6 months ago #28483 by alzander
No problem.. you know that's what we're here for :)

We'll look into why the Canvas has to be set. Are you sure you're using the "Update Settings" and not "Use Recommended Settings" button? Either way, having the Canvas URL set really shouldn't cause issues.. of course, if you can't set it through Autotune and you really don't want it, you can go to the Developers area of Facebook and delete it there. I know that's not optimal and removes the fun of Autotune, but it can be done.

As for the unknown path, if you created a "Like" action in Facebook, you're likely using the built-in Like action. To check, in the developers area, go to Open Graph. Click "Get Code" next to the action you're trying to configure. In the "Create a New Action" section (in the middle), the last line of code will look like:
'https://graph.facebook.com/me/og.likes'
That last portion is the actual action name (og.likes). You should use that in the Action edit area of JFBConnect. If that action name has your namespace in it, it's *not* a built-in Action. If it doesn't have your namespace (og.likes does not), it's a built-in Action.

Yeah, we need to update our configuration guide with that little nugget. Sorry about that!

Hope that helps,
Alex
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13 years 6 months ago #28488 by rodster
Hmm not really untderstanding you but I deleted all facebook objects/action in the Developers area of Facebook
Also canvas URL but this is being set again by JFBC :(

Also I have Secure Canvas URL set @ https.mydomain.com but that does not work either
Today I enabled SSL certificate but not sure if that's working neither.

So I'm still struggling setting this up.

BTW i am trying the K2 action/object
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13 years 6 months ago #28595 by rodster
Hi there,

I finally see some output in my activity log. some posted but some with errors like (#3501) User is already associated to the article object on a unique action type Read. Original Action ID: 10200200063227951 or Unknown path components: /Like or Unknown path components: /Like

I haven't seen any pop showing me the actions has been posted to my timeline. when I use test users also I don't see the activity logged or on faceboook

I have now SSL ocertificate on my server so can you please tell me which action to try out.
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Support Specialist
13 years 6 months ago #28609 by alzander
Rodster,
I'm going to respond to the other threads you created and close this one. Getting a little too confusing with 3 threads open.

Unique Action answer:
www.sourcecoast.com/forums/jfbconnect/jf...ivity-posting#p28608

If there's something I'm missing above, just open a new topic or continue it in one of the other threads if it's related to an issue already posted.

Thanks,
Alex
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