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13 years 7 months ago #27096 by bvtechteam
Hello Alex,
I am not sure what was the problem. The user probably forgot their password so I am not sure whether it had special characters or not.
Thank you very much
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13 years 7 months ago #27099 by alzander
Thanks for the response in letting us know the possible solution. As always, if you run into anything else, just let us know!

Thanks, and good luck,
Alex
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