Topic-icon FB comments not posting to facebook

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14 years 2 months ago #20399 by ryaarm
You mean my "personal profile"? No, it isn't new...had it for years.
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14 years 2 months ago #20401 by ryaarm
Oh...I think it is fixed. I still had my domain set to laughableness.com in the app...it should have been www.laughablenews.com because that is the away it is on the ssl cert. Posts are showing up on Facebook.

Can you do me a favour and try adding another new post? I just want to be sure it shows up on my website page as well, without needing any moderation from me
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14 years 2 months ago #20402 by mtk

ryaarm wrote: Oh...I think it is fixed. I still had my domain set to laughableness.com in the app...it should have been www.laughablenews.com because that is the away it is on the ssl cert. Posts are showing up on Facebook.

Can you do me a favour and try adding another new post? I just want to be sure it shows up on my website page as well, without needing any moderation from me

just posted another comment to the same page, but you might need to wait a few hours for all FB's servers to be updated.
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14 years 2 months ago #20403 by ryaarm
Yah - it didn't show up...I'll wait and check it again in a few hours. Thx.
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14 years 2 months ago #20405 by mtk

ryaarm wrote: Yah - it didn't show up...I'll wait and check it again in a few hours. Thx.

Let me know, I'll comment again...
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14 years 2 months ago #20418 by ryaarm
Hmmm - it still didn't show up on its own...can you try one more time? Thx :)
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14 years 2 months ago #20505 by mtk

ryaarm wrote: Hmmm - it still didn't show up on its own...can you try one more time? Thx :)

sorry for the late reply.
did you remove FB Comments?
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14 years 2 months ago #20508 by ryaarm
Hah - yes, sorry. I got impatient and started playing with other commenting systems last night. I've added it back for you to try another test. Thx
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14 years 2 months ago #20554 by ryaarm
Ok, problem solved. It was directly related to me changing app settings after getting the ssl certificate. My canvas url and secure canvas url were pointing to pages within my website (ie. www.mysite.com/?index.jhfjshfjskhfsjhfj). Once I switched them back to www.mysite.com and www.mysite.com, the problem was solved. New comments show up on the website page, and are posted to FB.

I tested it with my wife's account, and it worked :)

Thanks.
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14 years 2 months ago #20591 by alzander
Hmm.. Thanks for letting us know what worked for you. I'm honestly clueless how those settings would have affected the comment box. I went through FB bug reports and couldn't find anything related to what you posted. I know Mati had issues posting too, so hopefully he can test again as well with the new settings. It's always worth (in a few days) re-setting the Canvas URL settings if that's what you really want and see if it breaks again. That will narrow down if it's really the URL or if it was a fleeting bug on Facebook's part.

Either way, good luck, and keep us posted if anything changes.

Alex
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