Topic-icon FB comments not posting to facebook

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14 years 2 months ago #20379 by ryaarm
I'm now noticing that if I post a comment on an article, and check off the "Post To facebook' box, it doesn't post to facebook.

I'm pretty sure it worked before...

Any ideas?
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14 years 2 months ago #20383 by mtk

ryaarm wrote: I'm now noticing that if I post a comment on an article, and check off the "Post To facebook' box, it doesn't post to facebook.

I'm pretty sure it worked before...

Any ideas?

Hello Ryan,
have you changed anything lately?
maybe something in the (FB) permissions...?

Mati
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14 years 2 months ago #20390 by ryaarm
The only thing I can think of is that I recently aded the ssl certificate and went through the steps on this site to make my site facebook-ready...I don't even know where to start looking??!
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14 years 2 months ago #20392 by mtk

ryaarm wrote: The only thing I can think of is that I recently aded the ssl certificate and went through the steps on this site to make my site facebook-ready...I don't even know where to start looking??!

could you please show us one page where this problem happens?

Mati
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14 years 2 months ago #20393 by ryaarm
It happens on every page. Here is one example: www.laughablenews.com/What-is-The-Laughable-News.html
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14 years 2 months ago #20394 by mtk

ryaarm wrote: It happens on every page. Here is one example: www.laughablenews.com/What-is-The-Laughable-News.html

Hey Ryan,
can you see my comment there?
is it maybe hidden in moderation view?

Mati
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14 years 2 months ago #20395 by ryaarm
I got an email about the post. when I went to the website page, nothing was there. I thought you deleted it.

But, then I looked in the moderator area, and it was there. (Odd - I don't remember setting comments to need moderation??). I approved it. It now shows on my website, but not on facebook...
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14 years 2 months ago #20396 by mtk

ryaarm wrote: I got an email about the post. when I went to the website page, nothing was there. I thought you deleted it.

But, then I looked in the moderator area, and it was there. (Odd - I don't remember setting comments to need moderation??). I approved it. It now shows on my website, but not on facebook...

inside the ‎Moderation mode: you have 2 options:
  1. Make every post public by default.
    Posts matching the strings in the blacklist will be sent to the moderation queue.
  2. Let me approve each comment before it appears.
    Posts matching the strings in the blacklist will automatically be hidden and not added to the moderation queue. To make sure everything goes through moderation regardless of content, do not specify a blacklist.

set comments to be public, post a reply/comment, and I'll reply back to see if it works.

Mati
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14 years 2 months ago #20397 by ryaarm
Looks like I had already set it that way. Here is a screenshot of the moderation set
File Attachment:
tings (I haven't touched anything)
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14 years 2 months ago #20398 by mtk
I just commented again, and you are right, this they are not posted to FB.

is your FB User is relatively new?
maybe it's a FB moderation thing, to prevent spam...
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