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Topic-icon Problems with 4.1.0 - didn't get the application

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12 years 4 months ago #17512 by fb_565562006
The issue is that I am getting the following error at the backend:
WARNING: POSSIBLE MISCONFIGURATION
We suggest updating your Site URL to: http://otchet.bg/
You can do this by visiting: Facebook Developers
Select your application -> Edit Settings.
You should configure the Site URL and App Domain.
However the application and the secret are correct, the URL and the App Domain are set to otchet.bg and otchet.bg and there is no reason for that error.

This happens to another site on the same web server, so I suppose the issue is from the server itself or some configuration?!?

Server Info:
Apache/2.2.21 (CentOS)
PHP 5.2.17
MySQL 5.0.92

Let me know if you need any other information. One of the site is 1.5 and the other is 1.7 - so I suppose it something that is either hosting or similar. It worked before.

On login attempt I get:
We were unable to retrieve your Facebook account information. Please try again
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Support Specialist
12 years 3 months ago #17513 by alzander
When it worked before, what version of JFBConnect were you using? 3.x or 4.x? It shouldn't matter, but that may help narrow things down.

Also, in the Facebook API tab in the Configuration area, do you have the "Disable SSL Verification" (or something similar) enabled or disabled? If you switch the setting, does the error still show in the Overview, or do any other errors show?

Thanks,
Alex
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12 years 3 months ago #17517 by fb_565562006
It was 3.x - I don't remember which exactly.
The SSL Verification was set to No, turning it to Yes, didn't change anything.

Do you want admin access?
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Support Specialist
12 years 3 months ago #17521 by alzander
Ivo,
Yes, admin access would be the next step, as we haven't heard of this before.. and don't know if it's a problem with 4.1.0 (just released) or something else that might have changed from 3.x to 4.x.

You can Private Message me the details me by clicking the arrow under my picture (<----) and hitting the mail icon.

Thanks,
Alex
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12 years 3 months ago #17529 by fb_565562006
I just sent you the info, let me know if you need access to the Facebook Applications as well.
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Support Specialist
12 years 3 months ago #17533 by alzander
Ivo,
Thanks for the access to the site. In the System Information -> PHP Info area, there's the following line:
disable_functions ---- exec, passthru, shell_exec, system, proc_open, popen, curl_exec, curl_multi_exec, show_source

That is specifying specific PHP calls that aren't allowed. For Facebook connect to function at all, you will have to allow curl_exec calls to be made. This is how all communication with Facebook occurs through JFBConnect, and has been that way since 3.0. The new release of JFBConnect is not the problem. It's likely this broke before you upgraded to 4.1 (whenever the PHP configuration options were changed), but just noticed after the upgrade.

For more information on the disable_functions directive, see:
www.php.net/manual/en/ini.core.php#ini.disable-functions

That will need to be fixed by your hosting company or by yourself in your PHP.ini file, if you have access.

Hope that helps,
Alex
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Support Specialist
12 years 3 months ago #17534 by alzander
Oh yeah, please disable the Joomla accounts you created for me.

Alex
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12 years 3 months ago #17535 by fb_565562006
Thanks for the support!!! And successful new year!
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Support Specialist
12 years 3 months ago #17540 by alzander
No problem for the support, Ivo. It's what we do. Please do post back if the above fixes your problem or not. We like to know when things are going smoothly!

Happy New Year to you as well!
Alex
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12 years 3 months ago #17567 by fb_565562006
I spoke with the hosting provider and it will enable curl_exec and will report it, however it is kind of paragraph 22...
curl_exec is disabled by default in Kloxo latest version (alternative to cPanel) due to security issues (I have no idea what kind of). It has also been removed from WordPress since 2.7 - again due to security reasons.

As I have several hosting accounts, few of them with Kloxo instead of cPanel, it is very weird. Is Facebook requiring the usage of curl_exec?
The weird part is that you can't enable curl_exec with "customer level" in Kloxo (while you can change other things in php.ini), it should always be done by the Kloxo admin...

I am just not getting it, is it a security issue in real or the Kloxo developers are overplaying as it being a thread?
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