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Topic-icon Nothing is working after upgrade to 4.0

Support Specialist
12 years 8 months ago #13258 by alzander
Swedeboy,
Can you post an article link with the problem? I just tried to go to articles/item/5555-violenceingayrelationships, and couldn't see where the Like button was trying to be included.

I'm assuming you disabled it, but either way, can you let us know more about what's not working? Is it not showing, not clickable, or something else?

Also, I noticed the Wibya bar was enabled again, and the Login button seems to be working. Was there a specific fix you did to make these work together? Would love to hear if there's an easy solution to make them work.. we haven't tested with it yet.

Thanks,
Alex
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Support Specialist
12 years 8 months ago #13259 by alzander
Oh, likely unrelated, but I'm seeing a Javascript error on your page that you should know about. The ShareThis module/plugin is saying:

Please specify a ShareThis Publisher Key
For help, contact This email address is being protected from spambots. You need JavaScript enabled to view it.


Not sure how you're using ShareThis, or if it's working for you, but if not, that's likely why.

Alex
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12 years 8 months ago #13264 by swedeboy

alzander wrote: Swedeboy,
Can you post an article link with the problem? I just tried to go to articles/item/5555-violenceingayrelationships, and couldn't see where the Like button was trying to be included.

I'm assuming you disabled it, but either way, can you let us know more about what's not working? Is it not showing, not clickable, or something else?

Also, I noticed the Wibya bar was enabled again, and the Login button seems to be working. Was there a specific fix you did to make these work together? Would love to hear if there's an easy solution to make them work.. we haven't tested with it yet.

Thanks,
Alex


Here is link to a Joomal article: www.queermagazineonline.com/lgbt-news/13...com/33862-our-heroes
Here is link to a K2 article: www.queermagazineonline.com/articles/ite...of-september-11-2001

You can see on both links that Content Plugin - Like and Content Plugin - K2 Like is not showing up.
Content Plugin - K2 Like should show up at the bottom.
I have tested with one of the Joomla 1.7 default template and then it's showing up.
So this is a conflict with the The World News II template from Gavick.

I got Wibya bar working after disabling Facebook Like and Facebook Send.
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12 years 8 months ago #13265 by swedeboy

alzander wrote: Oh, likely unrelated, but I'm seeing a Javascript error on your page that you should know about. The ShareThis module/plugin is saying:

Please specify a ShareThis Publisher Key
For help, contact This email address is being protected from spambots. You need JavaScript enabled to view it.


Not sure how you're using ShareThis, or if it's working for you, but if not, that's likely why.

Alex


I have disabled the ShareThis plugin now,
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Support Specialist
12 years 8 months ago #13378 by alzander
Swedeboy,
We found the issue with the Gavick templates, and the missing Like button. Gavick is intentionally stripping out other extension's inclusion of social buttons. There's no way we can fix this inside JFBConnect. We have a post below that may help you remove that bad behavior, but we'd really recommend you contact Gavick to let them know that they are causing conflicts on your page, and you'd like them to not do that:
www.sourcecoast.com/forums/jfbconnect/jf...ccess-recorde#p13377

Hope that helps, sorry for the inconvenience, and good luck,
Alex
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12 years 8 months ago #13380 by swedeboy

alzander wrote: Swedeboy,
We found the issue with the Gavick templates, and the missing Like button. Gavick is intentionally stripping out other extension's inclusion of social buttons. There's no way we can fix this inside JFBConnect. We have a post below that may help you remove that bad behavior, but we'd really recommend you contact Gavick to let them know that they are causing conflicts on your page, and you'd like them to not do that:
www.sourcecoast.com/forums/jfbconnect/jf...ccess-recorde#p13377

Hope that helps, sorry for the inconvenience, and good luck,

Alex


Thank you so much for your great support Alex
I fixed it by removing some code for lib/gk.framework.php file.
Everything is working fine now as you can see here www.queermagazineonline.com/articles/ite...23-the-morning-after
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Support Specialist
12 years 8 months ago #13387 by alzander
Fantastic! We're really glad to hear we got you through the stumbling blocks of our upgrade, and hope it wasn't too painful. The Gavick thing really threw us for a loop!

4.0 was a big release for us, and while not huge in the features (the big things came in 3.4), there's a lot under the hood that really make things tick a lot smoother.

The page you sent looks good, however, there's a bit of space between the Like button and the other social widgets. In the Social configuration area, we'd recommend you set the width to 0 for that view. It should shrink everything together properly.

Should you need anything else, you know where to find us. And, finally, please consider leaving a rating and review on the Joomla Extension Directory for JFBConnect, or our support. It's certainly not required, but very appreciated!
extensions.joomla.org/extensions/social-...ook-integration/7215

Thanks again for your patience, and good luck,
Alex
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  7. Nothing is working after upgrade to 4.0
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