Topic-icon problem with jomsocial plugin

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12 years 8 months ago #13006 by fb_631778783
my spam mail is [deleted]
I seriously cannot find a Mail icon, or PMB inside your avatar profile.... see the attachments. i took screenshots..
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12 years 8 months ago #13007 by fb_631778783
ok.. I turned the jfbc jomsocial profile plugin.. No other way to solve this problem i guess :(
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12 years 8 months ago #13008 by alzander
Really unsure why you're not able to private message us. We'll look into our forum settings, but in the meantime, I just sent you an email asking for a super admin account. We'd definitely like the access to be able to debug it. Once in, we'll install a file manager, like extPlorer, if one isn't already installed. This will let us modify and debug some of our code.

Once access received, we should be able to look into this in about a day, and hopefully have an easy solution. We'll let you know what we find.

Thanks for your patience,
Alex
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Support Specialist
12 years 8 months ago #13021 by alzander
Jayakrishnan,
We just got into your site to test and debug some things.

First, we turned on Error Reporting to Maximum. Then, we turned on the JomSocial profile plugin. After that, we registered a user without issue. Upon logging out and logging back in, we did run into a red-page 500 error. We never saw the JController message indicated above.

However, for the 500 error, we updated our redirection logic with some planned changes in the upcoming 4.0 release. You have a specific menu item set for Returning User Redirection, and in some configurations, this has been known to be a problem. We're hoping the change in 4.0 will fix these problems, and it seems to for what we were seeing.

Please test and let us know if you're seeing any issues. Again, we never saw the JController error mentioned above, but hopefully the red page error and it were related.

Thanks for your patience,
Alex
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12 years 8 months ago #13022 by fb_631778783
As i said the error used to occur sporadically. Next time an user reports an error I will get back to you without resetting that account.
Thanks for the help.

regards
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Support Specialist
12 years 8 months ago #13029 by alzander
Yes, please. The main things I'd like to know are if the user has an avatar set in Facebook (if not, it's possible our detection of default avatars is broken) or if there are any fields you're trying to import from Facebook aren't filled out.

None of those should be problems, and again, hopefully the fix we did above will help with some possible issues. Definitely keep us posted on what you find.

Thanks,
Alex
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