Topic-icon Place instagram login icon

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8 years 3 months ago #56318 by dblaq
Replied by dblaq on topic Place instagram login icon
I am having the same issue but the problem is that Instagram declined me using the IG login button stating that it is not a valid use case.

They started this review process in November so now I am wondering is that now even possible?
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Support Specialist
8 years 3 months ago #56321 by alzander
Replied by alzander on topic Place instagram login icon

I am having the same issue but the problem is that Instagram declined me using the IG login button stating that it is not a valid use case.

What isn't a valid use case? By default, the approval process allows the 'basic' permission for users, which is all that's necessary for JFBConnect to authenticate the user. We're investigating if further changes are necessary within JFBConnect to get things going, but so far, haven't run into any issues or heard of problems with users getting apps going.

Can you let us know what permissions you requested, what your description was or any other details you can provide about your review request?

Either way, once approved, JFBConnect will send the user through the mini-registration process to gather the user's email address since that can't be obtained using the Instagram API. That was the original question from tonygotto above, which I think we explained properly.

Thanks,
Alex
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Support Specialist
8 years 3 months ago #56324 by alzander
Replied by alzander on topic Place instagram login icon
I just saw your second post about this. Since I believe it's unrelated to the original topic here, lets discuss any follow-ups in the other thread below:
www.sourcecoast.com/forums/jfbconnect/jf...tagram-login-sandbox

Thanks,
Alex
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