Topic-icon Instagram Login Sandbox

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8 years 3 months ago #56319 by dblaq
I guess in the middle of November, Instagram started a review process and puts all new apps into sandbox mode. If you want to get out of it you have to submit a request which requires you to give them the use case and a video. I did so and I was declined stating that it was an invalid use case and Instagram doesn't allow it.

So is Instagram off the table or did I possible do it wrong?
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Support Specialist
8 years 3 months ago #56323 by alzander
Replied by alzander on topic Instagram Login Sandbox
I'll repost the same things I put in the other topic you replied in here:

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What isn't a valid use case? By default, the approval process allows the 'basic' permission for users, which is all that's necessary for JFBConnect to authenticate the user. We're investigating if further changes are necessary within JFBConnect to get things going, but so far, haven't run into any issues or heard of problems with users getting apps going.

Can you let us know what permissions you requested, what your description was or any other details you can provide about your review request?

Either way, once approved, JFBConnect will send the user through the mini-registration process to gather the user's email address since that can't be obtained using the Instagram API. That was the original question from tonygotto above, which I think we explained properly.

Thanks,
Alex
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