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Topic-icon "like" button stopped working...

Support Specialist
11 years 6 months ago #27318 by alzander
Downgrading is never really recommended, and usually won't fix issues. As noted above, this was not an issue with a specific version of JFBConnect. It was a problem with Facebook itself.

Before you upgraded, had you tried the Like button immediately before? I'm sure it's worked in the past, but I'm more curious about whatever articles it's not working on now... did the button work on those pages directly before the upgrade? That would really help narrow down whether it was related to the JFBConnect upgrade. If it worked a week or more ago, that's not really helpful as Facebook is always making changes.. including the one that broke things for many user's Like button's recently.

Beyond that, can you run your page that isn't working through the Facebook Debug Tool and see if that fixes the issue? It generally has worked for users in the past, but it needs to be run on each page that is broken:
developers.facebook.com/tools/debug

Let us know if that fixes the specific pages.

Thanks,
Alex
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11 years 6 months ago #27333 by rou
Hi alzander,

Thanks for your reply. I decided to upgrade to be up to date with the component and facebook changes, however, you are right, I have not tested the Like buttons recently before the upgrade. Now I downgraded to v4.0.1 and it has the same problem, the fb iframe shows just a moment and then goes., and a new windows popup shows up to confirm the Like action.

I'll make some tests with the developers link and some articles, and let you know.
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11 years 6 months ago #27335 by rou
Hi again,

I upgraded again to v4.2.5, testing fb developers page. Now it seems that the fb iframe does not fully displays over the content of my pages. Can you check for example www.rouride.com/index.php?option=com_con...og&Itemid=82&lang=en to see what I mean?, Any suggestion to show it on top of all my web content and colums?

Thanks.
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11 years 6 months ago #27337 by rou
Hi,

Few comments about my particular installation of virtuemart + jfbconnect:
After your recommendations I've started to debug my URL's with the FB developers debug tools.

-Articles seem to work fine although the image is not the first image from the article.

-Virtuemart products:
I added the tag {JFBCLike layout=button_count} near my products price at the flypage.tpl.php file, I open a product on my web and the Like button displays, but when I click on it, the comment window opens for just a second and then closes itself.

Using the FB debug URL with my url I see the following:
File Attachment:
, and the curious thing is that the URL I submited is redirected to another with the variable &vmcchk=1 at the end.
If I type the same url with the variable &vmcchk=1 at the end into my browser, the like button works, with the correct title, description and image, allowing me to submit the Like and comment sucessfully.

What do you think? Any idea to fix this?, looks like some redirection takes place, and the plugin does not like it?

Rou.
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11 years 6 months ago #27338 by rou

rou wrote: Hi again,

I upgraded again to v4.2.5, testing fb developers page. Now it seems that the fb iframe does not fully displays over the content of my pages. Can you check for example www.rouride.com/index.php?option=com_con...og&Itemid=82&lang=en to see what I mean?, Any suggestion to show it on top of all my web content and colums?

Thanks.


This could be due to my template CSS declarations... not sure, If I just use facebook buttons, it renders to the left and the iframe has plenty of space to display on the right. Any help to display the buttons in different order? fb, g+, twt, lin?
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11 years 6 months ago #27339 by rou
Hi,
I found in another forum that the "Enable coockies check" option of virtuemart forces the 303 redirections, so I disabled that option at Components->Virtuemart->Configuration->Global (bottom options checkbox), and no redirection takes place at the FB debug url for my products. Like box to add a comment works, however, no picture, product name or description shows in the Like box, but it shows at my facebook wall.
Work in progress...
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Support Specialist
11 years 6 months ago #27347 by alzander
To add the proper title, description, and image tags, you'd need to modify the product information and add the proper Open Graph tags, like:
{SCOpenGraph image=http://site.com/link-to-image.jpg}
{SCOpenGraph title=Title for Page}
{SCOpenGraph description=Description for page}
Then, re-run that page through the Facebook URL Debug Tool and see if that now properly shows the right information.

Hope that helps, but if not, let us know!

Thanks,
Alex
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11 years 5 months ago #27512 by rou
Hi again,

All was working smooth until I enabled SEF, joomla builtin SEF, again I see code 303 on Facebook debug url, meaning that there is a redirection to the final URL, and my Like box does not work anymore... Any sugestion to bypass 303 redirect?

Update: The 303 redirect takes place when using https pages, not when http. With http Like box works. Why not with https?, my cert is legitimate.
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Support Specialist
11 years 5 months ago #27515 by alzander
Can you post a URL that is having the 303 redirect and we'll gladly see what might be the problem.

Thanks,
Alex
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11 years 5 months ago #27516 by rou
Hi Alex,

Like box seems to be failing with https + sef + virtuemart products, try this for example on fb debug tools:
www.rouride.com/en/store/grips/glitter-grips-blue-rubber.html

Like box work on articles + sef + https.

Thanks.
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