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Topic-icon JFBConnect and Jomsocial issues

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14 years 8 months ago #13889 by thorei
When using JFBConnect (4.0.2) for Facebook integration of Jomsocial (2.2.4) all Likes and Comments are gone. There is no way to bring them back, except uninstalling JFBConnect. This makes it unusable for me, since there is no plugin that places like and comments into the component“s activity stream.
Or is there a solution?
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14 years 8 months ago #13899 by alzander
Thomas,
There shouldn't be any reason that the Likes or Comments dissappear. With JFBConnect, you should disable the Facebook integration with JomSocial, but even with it enabled, that shouldn't be happening. For more information on integration with JomSocial, see:
www.sourcecoast.com/jfbconnect/docs/thir...ration-for-jomsocial

Can you let us know the URL of your site, so we can see what's going on?

Thanks,
Alex
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14 years 8 months ago #13951 by thorei
Hi Alex,
I uninstalled JFBConnect, because I had the choice to have "Invite Friends from Facebook" on my site, or comments and likes, and decided against the first option. I had deleted Facebook ID and secret deleted in Jomsocial, as suggested on your install info, and all modules/plugins using the same ID. Everything was fine until I saw the missing links. I reinstalled Jomsocial, without success, and gave up. Goto www.fuertebook.com and find posts from yesterday without comment link on it.. I might try to install JFBC on a testsite with the latest 2.3 Version of Jomsocial on it and see what happens.
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14 years 8 months ago #13954 by alzander
Thomas,
Thanks for the link to your page. Still not sure why the Like buttons would disappear, but Facebook doesn't like multiple extensions trying to communicate with it. The way communication takes place is through Javascript loaded by a file called "all.js".

Without JFBConnect installed on your site (right now), I'm seeing:
* The all.js file loaded 3 different times
* Additionally, the FB.init call, which is what initializes the Facebook API with certain configurations is called twice

If you load JFBConnect again, you'd have 4 inclusions of all.js and another FB.init call. These all slow things down, and cause extra conflicts. To use JFBConnect, the first thing we'd recommend is disabling all Facebook integration from other extensions, at least initially to test. Then, start re-enabling other features as necessary to narrow down when things break, and let us know. We'll help you figure out how to get things working with both extensions, or how to get JFBConnect to do what you're looking for.

Thanks, and good luck,
Alex
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14 years 8 months ago #13965 by thorei

alzander wrote: Without JFBConnect installed on your site (right now), I'm seeing:
* The all.js file loaded 3 different times
* Additionally, the FB.init call, which is what initializes the Facebook API with certain configurations is called twice

Hi Alex,
Thank you for your quick response.
I had a Send and Like Module running right now, and a plugin (Facebook SDK) was active, all this is disabled now. This should cut down all.js loading to one remaining. if I get you right. Why FB.init is called twice I don“t know.
I had all of this disabled when I had JFBConnect installed.
I give it another try on Fri.
Thanks again
Thomas
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Support Specialist
14 years 8 months ago #13971 by alzander
Thomas,
Just looked at the page again, and the only thing left that's loading Facebook stuff is JomSocial, so you look good to try again. If you run into the same issues, definitely let us know. Even with those conflicts, the Like button should have appeared. If they dissappear when installing again, try just disabling the JFBConnect System plugin. That's where we load the all.js file and call FB.init, so if that's the conflict, disabling that (instead of uninstalling everything) should be all that's necessary.

Good luck,
Alex
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14 years 8 months ago #14080 by thorei
Hi Alex,
thank you so much for this excellent support, quick and efficient! The page runs like clockwork now!
Greetings from sunny Fuerteventura
Thomas
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Support Specialist
14 years 8 months ago #14089 by alzander
Thomas,
No problem for the support, it's what we do. Thanks for subscribing to JFBConnect!

Glad we got you going, and should you need anything else, just let us know. Also, after you've played with JFBConnect a bit and have it setup how you want, please consider leaving a rating and review for it on the Joomla Extension Directory:
extensions.joomla.org/extensions/social-...ook-integration/7215

Thanks, and good luck,
Alex
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