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Topic-icon JFB Login won't login or create acount

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14 years 11 months ago #1210 by kitmobley
I am using the latest Joomla + Latest Community builder with com_jfbconnect_j1.5_v2.1.2 and mod_jfbclogin_j1.5_v2.1.1.zip.

When trying to login with a new account, it pops up a window, prompts me for fb username and password, after entered it just logs me into facebook. doesn't close the window, create an account, nothing.
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14 years 11 months ago #1211 by alzander
Can you provide a link to your site? That helps us a lot in cases where it can be many different issues.

First things to check:
- Is your callback URL showing up properly in the JFBConnect Overview page?
- Is this URL the correct URL for your site (exactly what you see in the title bar on your home page, not a sub-page?)
- Are your API and Secret keys set correctly? You'll see an error if they aren't
- Did you enable both the Authentication and Namespace plugins?


Let us know what you come up with.
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14 years 11 months ago #1212 by kitmobley
forgot to enable to the auth and namespace. but when i try with a new account that isn't registered it does the same thing. then starts opening a bunch of tabs and then crashes
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14 years 11 months ago #1213 by kitmobley
and no the callback url is blank on the overview page. how do i fix that?
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14 years 11 months ago #1216 by alzander
You need to go to <!-- w --><a class="postlink" href="www.facebook.com/developers">www.facebook.com/developers and create an application for your website. Mainly, just set your Callback URL's to your home page URL. When that's done, insert your API and Secret key into the configuration area of JFBConnect.

That should make your callback URL show up (and it should be your home page). Post here if you still have issues when that's complete.
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14 years 11 months ago #1217 by kitmobley

sourcecoast wrote: You need to go to <!-- m --><a class="postlink" href="www.facebook.com/developers">www.facebook.com/developers and create an application for your website. Mainly, just set your Callback URL's to your home page URL. When that's done, insert your API and Secret key into the configuration area of JFBConnect.

That should make your callback URL show up (and it should be your home page). Post here if you still have issues when that's complete.


is a connect url and a callback url the same thing?

double checked keys they are fine. my connect url is <!-- m --><a class="postlink" href="code.intown411.com/">code.intown411.com/ and it still not showing up in the overall config.
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Support Specialist
14 years 11 months ago #1220 by alzander
I just poked around on the HTML in your page and have 2 questions:
1) In the top <html> tag, you include the <!-- m --><a class="postlink" href="www.facebook.com/2008/fbml">www.facebook.com/2008/fbml. Did you do this? Can you remove it? I don't think it's cauing the problem, but the Namespace plugin accomplishes the same thing (and is multi-browser to boot). It's possible that this is causing a conflict, but I really don't think that's the case (so don't wast much effort on it).

2) What SEF are you using? Is that just the built in Joomla, or something special?

Things to check:
1) Is an error showing up in the Configuration area, or is it just blank?
2) Can you turn Error Reporting up to "Maximum" (in Site->Global Configuration under Server tab) and check the overview page and your home page to see if any warnings or notices pop up? Turn it off when done.
3) The 2 main areas to set your URL are in the "Canvas" section of FB under "Canvas Callback URL" and in the "Connect" section under "Connect URL". These should be the page you mention below.

If none of these work or provide any info, I may need to get login information to your site to test some things.
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14 years 11 months ago #1221 by kitmobley

sourcecoast wrote: I just poked around on the HTML in your page and have 2 questions:
1) In the top <html> tag, you include the <!-- m --><a class="postlink" href="www.facebook.com/2008/fbml">www.facebook.com/2008/fbml. Did you do this? Can you remove it? I don't think it's cauing the problem, but the Namespace plugin accomplishes the same thing (and is multi-browser to boot). It's possible that this is causing a conflict, but I really don't think that's the case (so don't wast much effort on it).

2) What SEF are you using? Is that just the built in Joomla, or something special?

Things to check:
1) Is an error showing up in the Configuration area, or is it just blank?
2) Can you turn Error Reporting up to "Maximum" (in Site->Global Configuration under Server tab) and check the overview page and your home page to see if any warnings or notices pop up? Turn it off when done.
3) The 2 main areas to set your URL are in the "Canvas" section of FB under "Canvas Callback URL" and in the "Connect" section under "Connect URL". These should be the page you mention below.

If none of these work or provide any info, I may need to get login information to your site to test some things.


1) removed

2) standard joomla

things to check:
1) says Callback URL: centered nothing next to it.
2) Max turned on
3) done
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Support Specialist
14 years 11 months ago #1228 by alzander
I'm assuming there were no warnings or errors when you set Error Reporting to Maximum?

I think you've stumped us. Can you IM me some admin credentials to log into the backend of your site to determine what might be going on?
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14 years 11 months ago #1229 by kitmobley

sourcecoast wrote: I'm assuming there were no warnings or errors when you set Error Reporting to Maximum?

I think you've stumped us. Can you IM me some admin credentials to log into the backend of your site to determine what might be going on?


sure what's your IM?
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  7. JFB Login won't login or create acount
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