Topic-icon instagram : error Invalid platform app

1 year 10 months ago - 1 year 10 months ago #68012 by sboadmin
i used JFBConnect  ver:9.0.197 + joomla4
i did put Appid and secret key in instagram provider. but when try login via instagram , get this error:
error_type: "OAuthException"
code :400
error_message: "Invalid platform app"

Also Twitter had same problem and get error:Bad request token!

 
Last edit: 1 year 10 months ago by sboadmin.
The topic has been locked.
Support Specialist
1 year 10 months ago #68013 by alzander
Sorry for the delayed response. The error message you're receiving is indicating that your Instagram application is not setup properly in some way. Please make sure you've followed our Instagram setup guide, below:
www.sourcecoast.com/jfbconnect/docs/soci...am-application-setup

Also, please note that Facebook (the owner of Instagram) recommends not using Instagram login and instead using Facebook authentication for their services. Unless you've already setup Instagram authentication on your site and have users actively using it, we'd recommend setting up Facebook authentication instead of Instagram.

Similarly, please make sure you've followed our Twitter setup guide which should make sure all of your settings are correct for authentication:
www.sourcecoast.com/jfbconnect/docs/soci...er-application-setup

Thanks,
Alex
The topic has been locked.