Topic-icon Uninstalling Sendy

6 years 2 months ago - 6 years 2 months ago #57109 by kimborg
Uninstalling Sendy was created by kimborg
When uninstalling the package, I get the following messages:
"Warning
Package Uninstall: Missing manifest file."
"Message
Error uninstalling package."
Any help appreciated.
Last edit: 6 years 2 months ago by kimborg.
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Support Specialist
6 years 2 months ago #57114 by alzander
Replied by alzander on topic Uninstalling Sendy
My guess is that you uninstalled some of the individual plugins or the module and then tried to uninstall the package. If you did that, then the package won't be able to find the individual bits it's trying to uninstall.

I'd recommend re-installing the package, so that everything is replaced properly.. then, uninstall the Sendy package.

Hopefully that gets you going, but if not, let us know.

Thanks,
Alex
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6 years 2 months ago - 6 years 2 months ago #57118 by kimborg
Replied by kimborg on topic Uninstalling Sendy
Thanks for your reply. I got this error message while trying to uninstall the package. After that, I uninstalled the individual plugins and module and retried with the same result, as one would expect. I've now reinstalled the package, and the same error occcurs when trying to uninstall it. All plugins and modules are installed.
Last edit: 6 years 2 months ago by kimborg.
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Support Specialist
6 years 2 months ago #57145 by mel
Replied by mel on topic Uninstalling Sendy
Sorry for the delay in response. It looks like the package name in the original package xml file was incorrect, which is what is causing this problem.

To fix the uninstall, you'll need to do the following:
1. In your database #__extensions table, please find the row for the Sendy package and change the 'element' field to "pkg_sendy"
2. In administrator/manifests/packages/pkg_sendy.xml file, please replace
<packagename>Sendy Integration for Joomla</packagename>
with
<packagename>sendy</packagename>
3. Go back into the Extension Manager (possibly need to Refresh Cache for the sendy package)
4. Select Sendy package.
5. Click Uninstall

This should fix your problem. Sorry for the inconvenience and let us know if you still have problems after performing the above steps.

-Melissa
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6 years 2 months ago #57146 by kimborg
Replied by kimborg on topic Uninstalling Sendy
Thanks. Package now uninstalled.
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Support Specialist
6 years 2 months ago #57149 by alzander
Replied by alzander on topic Uninstalling Sendy
We're glad to hear that worked for you and sorry for all the trouble!

Alex
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