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can't install jfbconnect_v7.2.0.zip

can't install jfbconnect_v7.2.0.zip

hello sourecoast!
i am trying to install jfbconnect_v7.2.0.zip
and i get error message says that install couldn't complete
i have Version: 7.1.1  installed
and i use  Joomla! 2.5.27

please your support with installation

best regards
Omri Ron

www.omriron.com
omriron
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Re: can't install jfbconnect_v7.2.0.zip

A few questions to narrow down the problem:
* Are there any additional error or warning messages?
* Can you make sure the directories are writeable and correct ownership?
* Could you try the option to install from a directory instead of uploading the package file?

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Re: can't install jfbconnect_v7.2.0.zip

hey there mellisa

* that's the only message i get
http://i.imgur.com/DM0GeBU.jpg


* how should i install it from directory?

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Re: can't install jfbconnect_v7.2.0.zip

Ahh, having the exact error message helps. Can you check out our Common Support Questions for "The installation package fails to upload". It's usually the upload size is smaller than the installation package. Try that and let me know if you're still having problems.

-Melissa

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Re: can't install jfbconnect_v7.2.0.zip

hey mellisa
it worked with "install from directory"

tnx a lot for your support!

current/cool

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Re: can't install jfbconnect_v7.2.0.zip

Glad I could help point you in the right direction.

-Melissa

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