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Topic-icon Social tool bar and working with ohannah events.

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9 years 5 months ago #49458 by petwal
how would I use social toolbar and the ohannah events component to be able to share content successfully onto social channels. Right now it just shows comments and the website address. I don't particularly want to load autotweet and JFBConnect to do this task.

thank you.
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9 years 5 months ago #49466 by alzander
Peter,
The Channels feature and the social toolbar should work with any extension. Using the "Create Post" button you can push any URL of your site, along with a comment, back to your Facebook Page or any other social channel you created.

If you need more information shown in the preview shown in the feed post, you'll need to update/add the Open Graph tags to the event to set whatever information you want. you can add the Open Graph information with the following tags:
{SCOpenGraph title=My Great Event}
{SCOpenGraph description=More information about the event}
{SCOpenGraph image=http://site.com/link-to-event-image.jpg}
Ohanah and JFBConnect work together to automatically set some of those tags, but doing it on your own always makes sure it's set to what you want it to be.

I hope that helps,
Alex
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9 years 5 months ago #49553 by petwal
Alex,

You are always helpful. However before I even get there i have picked up a problem and i don't know where from. it doesnt matter what i set up in your component, nothing seems to work correctly.

Eg Open Graph - I have added OG defaults to my site through your open graph option but it does not work. think there is something wrong or interfering somewhere.
www.saffaevents.com

and the same for JCB contents plugins for example {JFBCFeed} doesn't seem to work. I hope you can help.
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9 years 5 months ago #49554 by mel
Peter,

Looking at the page you provided (www.saffaevents.com), I see that JFBConnect is setting some default Open Graph Tags properly, so it sounds to me more like JFBConnect is having trouble rendering the easy-tags you are adding.

1. In JFBConnect > Social > Misc, could you check to see if you have a 'Social Tag Admin Key' set? If so, this would need to be included in your tag, such as
{JFBCFeed key=MyAdminKeyHere}
2. Since the JFBCFeed easy-tag is not working for you, can you try temporarily adding the SCSocialWidget module to your page for that widget? That way we can hopefully narrow down what's causing the issue.
3. Could you also give me a specific URL where you are seeing this problem please?

Hopefully this will get us started on figuring out the cause.

-Melissa
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9 years 5 months ago #49556 by petwal
Hi Mel,
i checked the social admin key is NOT set. so all clear there.
I did change some template menu assignments which seemed to help a little - now the feed is showing but not as it should be.
Go check out this page www.saffaevents.com/index.php/london-scene
it has the JFBCfeed component but not showing the right site - also included the JFBCfan component and its not obeying size rules.
ill attach a picture of what i get when I post to FB using the Social toolbar. see attched
File Attachment:


not sure its relevant but the very first line of code on the site seems like its messing with og - not sure - im no coder?
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9 years 5 months ago #49566 by mel
For the link you gave me, the Open Graph tags appeared to have been set:
<meta name="twitter:title" content="Events for SAFFA's in the United Kingdom & Europe"/> <meta property="og:title" content="Events for SAFFA's in the United Kingdom & Europe"/> <meta name="twitter:description" content="Events for Southern Africans around the UK! From Festivals to Braais, Sport to Sokkies, Comedy to Musicians - its all here!...Lekker!!"/> <meta property="og:description" content="Events for Southern Africans around the UK! From Festivals to Braais, Sport to Sokkies, Comedy to Musicians - its all here!...Lekker!!"/> <meta name="twitter:image" content="https://saffaevents.com/images/WEbsite-default.jpg"/> <meta property="og:image" content="https://saffaevents.com/images/WEbsite-default.jpg"/> <meta property="og:url" content="http://www.saffaevents.com/index.php/london-scene"/> <meta name="twitter:card" content="summary"/> <meta property="og:type" content="article"/> <meta property="fb:app_id" content="262009377305862"/> <meta property="og:locale" content="en_gb"/> <meta property="og:site_name" content="SAFFA Events in the UK"/>

When I ran the URL on our page socialdebug.com, I got a preview that looked good to me
File Attachment:


However, when I ran it on the Facebook Open Graph Debugger and re-scraped the page, there are connectivity issues. This is why the preview looks incorrect - Facebook cannot connect to your site and is pulling together whatever information it can.
File Attachment:


Please review the 'My Share Preview is incorrect' item at www.sourcecoast.com/jfbconnect/docs/common-support-questions/ - specifically #3 has suggestions on finding the cause of the CURL errors. This is usually fixed by changing the GZip Compression on the site as mentioned at that link.

I hope this helps explain the issue and helps you resolve the preview, but please let us know if you need further help after trying those suggestions.

it has the JFBCfeed component but not showing the right site

You have the 'site' parameter set to www.facebook.com/SaffaEvents. This is incorrect. The site should be "The domain for which to show activity." To test ahead of time what Facebook will return for your parameter values, you can use the plugin tool at developers.facebook.com/docs/plugins/activity for Activity Feed. The Response Code 403 might have something to do with the CURL error too, but I'm not sure.

also included the JFBCfan component and its not obeying size rules

The only sizing parameter on JFBCFan is height. It shows that you have set it to 400px. Inspecting it shows a height of 400px, so I am confused at what is not correct.

-Melissa
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9 years 5 months ago #49579 by petwal
thank you for your help :=D
I will follow the recommendations and have turned off gzip which now allows fb to see the site.
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9 years 5 months ago #49582 by mel
Glad you got the preview working. Let us know if you run into any more issues.

-Melissa
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  7. Social tool bar and working with ohannah events.
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