Error 28 on login

Have you updating any other extensions on your site lately, like EasySocial, JomSocial, etc?

Can you try:
1. Turning off any our Social Profiles plugins that are importing profile data
2. Contacting your host to up the timeout to 30s, which is pretty standard.
3. Disabling other system, user and authentication plugins and re-enabling one at a time to try to narrow down if any thing else is causing a slowdown.

Also in the configuration I get a time out

This sounds like your server is having connectivity issues with outgoing requests. Which configuration pages are you seeing this on?

-Melissa

Can you enable Debugging Mode in JFBConnect > Configuration > General and let us know any errors that you are getting?

Especially, what messages/errors/etc are you seeing when the following happens?

Also in the JFBConnect Autotune on Basic Information Setup, it cannot connect to facebook from there so prevents me going to next step.

Paul,
What you describe sounds more like a server mis-configuration issue. It's very possible your hosting company updated some software or tweaked some settings that impacted your server.

If you're getting connection issues (timeouts, incorrect data, etc) from multiple networks, there's a few possible causes of this:
* A firewall on the server is blocking outgoing connections
* The timeout to receive data from the external sites has been changed. Above, the timeout is shown as 10s, which should be more than enough to get data from Facebook. However, 30 seconds is what we recommend to prevent any possible issues.

I'd contact your host and ensure that your server is able to make outgoing connections using cURL over PHP to the following site:If not, for some reason, that will need to be fixed.

I hope that helps,
Alex