Topic-icon Disconnect after user logged in

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11 years 6 months ago #49353 by ruizmusic
Hi Alex,
I Need your help asap about this, here a copy of the same issue
that happen before, now i have the same issue, here the link of this old post:
www.sourcecoast.com/forums/jfbconnect/jf...-item-get-disconnect

Please try to login in the site to see the problem.

Re: home menu item get disconnect
Jun-14-14 12:17:29
Glad we could help with that issue. The browser caching is an option that many users enable with out understanding the 'bad' things that can happen with it. We're actually working on a new test in our Autotune Error Check tool to detect when browser caching is enabled to make it easier to diagnose.

As for emails, I'm not sure why you're not getting them. We'll have to look into it further. It seems like our forum software doesn't seem to like to send emails to a few users, but we're not sure what the reason is.

Alex
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11 years 6 months ago #49354 by mel
Replied by mel on topic Disconnect after user logged in
If this is the same problem as before, Alex mentioned the solution to this in the previous thread. Please make sure that your site is configured as follows still:

Thanks for the admin access. The cause of your issue was that you have the System - Cache plugin enabled along with it's "Enable Browser Cache" setting. When browser caching is enabled, if a user visits a page while not logged in the browser will cache that page. Later, if they authenticate and visit that page again, the browser will load the older cached version from when they weren't logged in. So, the user looks logged out on that page, but they are actually still logged into your site.

The Browser Caching option should never be used on any sites that use authentication for just this reason.

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