Topic-icon JFBConnect can not link with app id

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11 years 7 months ago #48256 by orie
Will JFBConnect now support facebook app id V2.0?
After I entered appid and key save, then show "Facebook API error occurs: could not connect to host

Facebook Application configuration could not be loaded. Please check your App ID and Secret Key"
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Support Specialist
11 years 7 months ago #48264 by mel
Yes, JFBConnect supports all Facebook Applications, from v1.0 - v2.1 (the current).

The error you note above sounds like your server is unable to connect to Facebook's servers at all to setup your application. That's usually a server configuration issue (DNS, firewall, security feature, etc) that's preventing outgoing communication to Facebook. You may need to contact your hosting provider to verify that your server is able to send outgoing requests to:
graph.facebook.com/

I hope that helps get you started, but if not, let us know.

Thanks,
Melissa
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