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Topic-icon SSL certificate problem, verify that the CA cert is OK.

Support Specialist
9 years 5 months ago #48707 by alzander
Good news! Things should be sorted now. Please test and let us know if you run into any issues or have any questions with your results from either Autotune or Social Debug.

Thanks for your patience in this. It's been annoying to sort out, but we're glad that things should be going now.

Alex
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9 years 5 months ago #48709 by latino07
Hi:

Alex I am still getting an error.
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Support Specialist
9 years 5 months ago #48710 by alzander
I'm getting the JFBCSystem plugin not enabled error on your site, not a message about SSL issues.

The problem you're seeing now is because you're using JCH Optimize to heavily compress and obscure Javascript on your page. A special piece of code that JFBConnect is looking for on the page is being masked by this, so that error is showing. Please disable JCH Optimize (temporarily) and re-run Autotune to see if any errors are thrown.

I hope that helps,
Alex
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9 years 5 months ago - 9 years 5 months ago #48729 by latino07
Hi Alex:

Ok disabled JCH Optimize and ran error check with the following result:

Test: Checking HTML structure

Fail: The HTML on your site looks to have severe parsing errors. There were more than one <head> or <body> tags on the page and they should be removed.

So there big is progress. That error might be produced a module... Question How I can add the exception to JCH Optimize? Need to know the file to exclude as JCH Optimize provides for exclusions.

Thanks Again!

Thanks again!
Last edit: 9 years 5 months ago by latino07.
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Support Specialist
9 years 5 months ago #48730 by alzander
Yup, that error looks to be valid. The head and body sections of your page are declared twice, which can cause plenty of problems. If you open the source HTML on your page, and search for "<head>", you'll find the normal section at the top and then another section in the middle of the page that looks like:
<img src=/media/system/images/emailButton.png alt="Correo electrónico"/></a> </li> </ul><dl class=article-info> <dt class=article-info-term>Detalles</dt><dd class=published> Publicado: Martes, 07 Enero 2014 05:07 </dd><dd class=createdby> Escrito por admin </dd></dl><div style="position: relative; top:0px; left:0px; z-index: 99;" class="scsocialbuttons top standard"></div><div style=clear:left></div>
<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd"><html xmlns:fb="http://ogp.me/ns/fb#"  prefix="og: http://ogp.me/ns#" prefix="og: http://ogp.me/ns# fb: http://ogp.me/ns/fb# prepperspr: http://ogp.me/ns/fb/prepperspr#" xmlns=http://www.w3.org/1999/xhtml><head><head> <m-eta http-equiv="Content-Type" content="text/html; charset=utf-8"/> <t-itle>Peligro Terremoto 8 Grados en Caribe Mayor a lo Anticipado</title></head><body><p><p>El USGS publicó...
Something on your site is re-starting the HTML flow with a new DOCTYPE, html, head and body tags.

I'm not sure if you're running into any actual functional issues on your site. Either way, I'd recommend investigate what's doing causing that problem above and solving it.

Alex
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  1. Forum
  3. Discontinued Products
  5. JFBConnect v8.x Support (Joomla 3 Only) (CLOSED)
  7. SSL certificate problem, verify that the CA cert is OK.
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