Topic-icon Problem with CB and JFBConnect

Active Subscriptions:

None
11 years 8 months ago #47602 by timchteure
Hi
I have a problem in that I am using JFBconnect and it works perfectly, HOWEVER, I have a CB site. When users change their email or their photo, the next time they login using the JFB module, the email gets changed back to what it was. How can I change this? I do want it to take email and photo the first time and then not to update these anymore?
The topic has been locked.
Support Specialist
11 years 8 months ago #47614 by alzander
I'm not sure. That's not an issue we've heard of in a long time. We used to always update the user's email to the one of their social network, but that functionality was removed well over a year ago.

Can you do a few tests to see what circumstances this happens under, that would really help us narrow things down:
* If you disable the Social Profiles - CB plugin, does the email still revert on the next login?
* If it works properly while disabled, can you re-enable it, but set the "Always Import Profile" setting to "No" to see if that fixes it?
* Also, what version of CB are you using?

We'll help you get to the bottom of the problem.

Thanks,
Alex
The topic has been locked.
Active Subscriptions:

None
11 years 8 months ago #47638 by timchteure
The stuff has been resolved. I have no idea how or when or what but it works now... :o
The topic has been locked.
Support Specialist
11 years 8 months ago #47650 by alzander
Not sure why either. While we don't like gremlins causing problems, we always love it when they tidy up after themselves :)

If you run into anything else, just let me know.

Thanks,
Alex
The topic has been locked.