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Topic-icon Cannot Configure

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9 years 6 months ago #47576 by t.jsmi
Cannot Configure was created by t.jsmi
On a Joomla 3.x install, I installed JFBConnect, which seemed to go fine. However, when I go to configure, I get the following: Fatal error: Call to undefined method SCStringUtilities::loadLanguage() in /home/northe83/public_html/singingslovenes.com/administrator/components/com_jfbconnect/jfbconnect.php on line 30

Not sure if it is caused because I don't have the domain for this site pointed at my server yet (waiting till the site is done before I make the switch), of if something went wrong during installation.
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9 years 6 months ago #47579 by mel
Replied by mel on topic Cannot Configure
Here are some quick things to try:
First, could you verify that the JFBCSystem plugin is enabled?
Second, please make sure that the "SourceCoast Extensions Library" version 3.2.2 is installed and enabled. If it's not, then try reinstalling JFBConnect.

Let me know how that goes and we can work from there.

-Melissa Andreae
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9 years 6 months ago #47683 by t.jsmi
Replied by t.jsmi on topic Cannot Configure

mel wrote: Here are some quick things to try:
First, could you verify that the JFBCSystem plugin is enabled?
Second, please make sure that the "SourceCoast Extensions Library" version 3.2.2 is installed and enabled. If it's not, then try reinstalling JFBConnect.

Let me know how that goes and we can work from there.

-Melissa Andreae

I can't even see either JFBCSystem plugin or "SourceSoast Extensions Library! PM me and I can give you a login and password
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Support Specialist
9 years 6 months ago #47684 by mel
Replied by mel on topic Cannot Configure
T.J.

It looked like you were coming from an older version of JFBConnect (4.x) and there were some problems with the upgrade. Some of the plugins and libraries did not get installed properly. I was able to get the latest version successfully installed, so you shouldn't be seeing the fatal error anymore. A lot has changed since v4.x, so make sure you review all of our new configuration settings.

Thanks
-Melissa
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