Topic-icon Trouble with channels - redirects forever

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11 years 8 months ago #47297 by bison
Hi
have created a channel (fb group)
have assigned the user, that has the group
message in backend says:
The selected user has not granted the "user_groups" permission.

Please have them login on the front-end of the site and accept the correct permission.


doing so. the page just hangs until FF gives the error:
Firefox has discovered, that the website is redirecting to it self, in a way, that preventing it from being finished.

So now the user cant login...

Please advise and help
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Support Specialist
11 years 8 months ago #47299 by alzander
Please check or test the following:
* Test with SEF URLs disabled, both in Joomla or from any 3rd party SEF extensions
* Set the "Enable Debug Mode" setting in JFBConnect to "Yes"
* Set the "Show Login Credentials in Popup" setting to 'Yes' in the JFBConnect -> Configuration -> Facebook area
* Try from a different browser, like Chrome

Please test and let me know how that goes. If the above fixes your issue, then you should be good to go and you can revert whatever you had to modify above.

Finally, If you still have issues, please let me know what version of JFBConnect you're using, if not v6.1.2

Thanks,
Alex
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11 years 8 months ago #47304 by bison
Hi Alzander

Show Login Credentials in Popup already set to YES
debug set to yes shows nothing
Disable joomla sef does nothing
In Chrome Same issue in Chrome - Chome says - loops when redirecting
JFBC is 6.12

Please advise...

regards
Bison
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Support Specialist
11 years 8 months ago #47310 by alzander
Can you Private Message me super admin access to your site? We'll try to create a channel and recreate the issue to determine what's happening.

Thanks,
Alex
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11 years 8 months ago #47353 by bison
Hi
I`ve send info via PM

regards
bison
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Support Specialist
11 years 8 months ago #47392 by alzander
We're working on this issue. We can recreate it under certain configurations on our development sites, which should make things easier to diagnose. We'll keep you posted on what we find.

Thanks,
Alex
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Support Specialist
11 years 8 months ago #47393 by alzander
Ahhh.. we think we know what the issue is. Is the Facebook user that is trying to authenticate an admin, developer or tester of the Facebook Application? If not, you'll need to go to the Facebook Developer Area, click into your App and go to the Status and Review section. In there, click the "Start a Submission" button. Then, in the popup, select the following permissions to have them allowed by your app:
publish_actions
user_groups
Those will need to be reviewed and approved by Facebook for your app to use them.

For Facebook users that are admins or developers of your app, you don't need to go through the approval process. For all other 'normal' users, you have to have Facebook approve the permissions before they can be used.

I hope that helps, but if not, let me know.

Thanks,
Alex
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