First, I apologize for the delayed response. We always try to get to get to all posts within about 4-6 hours. Sometimes, however, it can take up to a day for the first response.
As for the refund, we did receive your Contact Us and the post above. I don't like making people jump through hoops, but could you please fill out the refund request form, below (it's also at the bottom of every page of the site):
www.sourcecoast.com/refund-request/
That helps us track things better. You don't need to enter a long description or anything.. shouldn't take more than 2 minutes.
As for your issue, unfortunately, I never saw the problem. We would still love to help, if you're interested in holding off on the refund. You have 30-days to take advantage of it. Usually, issues like you describe, are fixable pretty quickly. If you'd like us to take a look, please publish the module on some other interior page so it's not prominent for normal guests, and we'll get you going.
Finally, your site looks great. I used to be in the semi industry.. I worked for AMD for about 10 years. Great times that I miss a bit and am happy to be away from at others
Anyways, best of luck, and sorry we couldn't get back to you sooner.
Thanks,
Alex
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