Facebook comments not working in k2 item page

The mod_jfbccomments module is deprecated and should no longer be used. Instead, please use the SCSocial Widget and configure it as Facebook -> Comments.

As for K2, when you add the {JFBCComments} tag to the page, do you see that code in the output, or is it empty where you put it? I'd recommend trying to change the tag to:If you see the TEST TEST words, that will ensure you're adding the tag to the right file and that it's being output to the user. Let us know how that test goes.

Finally, with the JFBConnect - Content plugin, you can configure the Comment box and other social sharing buttons to automatically appear in your K2 items. You can configure those settings (after the plugin is enabled) in the JFBConnect -> Social configuration area.

I hope that helps, but if not, just let me know, and we'll gladly do whatever we can to get you going.

Thanks,
Alex

I'm sorry for the delayed response.

If TESTTEST is showing, but not the actual comment box, my guess would be that there's another extension that's re-including the older version of the Facebook Javascript library on the page. The older Javascript library can conflict with the newer library that JFBConnect includes.

However, your latest post mentions that the SCSocial Widget module works, which is a bit strange.. You mention:

But in the website page, If I am not logged in it Shows Comment using option. Like facebook, google, yahoo..etc.. in the drop down box.

Are you saying that the comment box shows the alternate login options? If so, login to Facebook with the admin of your Facebook Application. Then, there should be a "Settings" button near the comments box. Click that and there is an option for something like "Allow alternate login providers". Disable that so that only Facebook users can comment.

I hope that helps, but if not, or you have any other questions, please let me know. Also, please post (or Private Message) a link to the K2 page that you're working with. Seeing the actual HTML of the page will help us understand the issue further.

Thanks,
Alex

Thanks for the link to the page. As you noted, it's working there, so there's not much to debug.

I'm not sure why the mobile view is causing problems in Firefox. That's not an issue we've heard of before. Can you configure it in the 'non-working' state for a specific page so we can investigate a bit? You can setup a test page somewhere that normal users won't go to so that you don't have to worry that users will see it.

It'd be great if there were 2 pages configured:
* One with the mobile view enabled
* One with the {JFBCComments} tag not displaying
That way, we can investigate both problems on their own to see what's going on.

Thanks,
Alex