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Topic-icon Register users permissions is not working properly

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9 years 7 months ago #46997 by pcmediahost
Hello sir,

website is not showing modules i set for registered users for those users who logged in via their facebook id, for login with facebook i am using JFBconnect, users registered with fb ids also goes to registered users group, but when users logged in with simply on our site, modules set for registered users start showing, but when users login with fb ids these modules stop showing, but all modules start showing when i set modules to public. can you please check why.

Thanks
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9 years 7 months ago #47006 by alzander
If you go to the User Manager, can you verify that the users are in the correct user group?

Another thing to try is registering with JFBConnect using a social network. There will be a Joomla user account created for the user as well. Try to login with the Joomla username and password that is created to see if you run into the same issue. That will help us understand if the issue is one of logging in the social network users or one of how the account is created in Joomla.

Thanks,
Alex
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9 years 7 months ago #47019 by pcmediahost
Hello sir,

1) If you go to the User Manager, can you verify that the users are in the correct user group?
Reply:- Yes i checked all users comes under same user group "registered" whether those users register via joomla or via facebook login (social media).


2) Another thing to try is registering with JFBConnect using a social network. There will be a Joomla user account created for the user as well. Try to login with the Joomla username and password that is created to see if you run into the same issue. That will help us understand if the issue is one of logging in the social network users or one of how the account is created in Joomla.

Reply:- Yes i tried with joomla details too for same user, but same problem, via that i am not again able to see those modules, which are set for registered users only.


Thanks
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9 years 7 months ago #47035 by alzander
We'll need to investigate this further. It sounds like there's an issue registering the user into the proper Joomla group. However, JFBConnect basically lets Joomla take care of that process. I'm not sure what's happening on your site and it's not something we've heard before.

Can you PM me admin details to your site so we can look at your configuration? Also, please let me know the names or IDs of a few modules that you're expecting to see and the pages you'd expect to see them on.

Thanks,
Alex
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Support Specialist
9 years 7 months ago #47036 by alzander
Oh yeah, you can PM me by clicking the mail icon under my name to the left.

Thanks!
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9 years 7 months ago #47039 by pcmediahost
PM send with full description about the problem and login details, please check.

Thanks
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Support Specialist
9 years 7 months ago #47072 by alzander
Thanks for the admin details. The issue wasn't with JFBConnect itself, but with a general Joomla configuration issue. To fix, I did the following:
* Went to Users -> Access Levels in the admin area
* Clicked on the "Registered" group
* In there, only "Administrator", "Publisher" and "Super Users" was checked.
* I checked "Registered" and hit save.

Voila! Modules show on the front end. Please verify that setting is what you want and things now work as expected. Also, you should consider deleting the Manager, Author, Editor and Publisher user groups if you don't plan to use them. They're just adding more complexity to your configuration.

I hope that helps, but if you need anything else, just let me know.

Thanks,
Alex
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