JChatSocial Professional - JomSocial - JFBConnect

Jeff,
If you ever need to send private details, you can use the mail icon under my avatar to the left. Additionally, we can look up your Autotune history and determine the site(s) you're using JFBConnect on. I went ahead and removed your URL from the post above already though.

I just tried to login to your site and initially got a MySQL query error. I'm not sure what threw the error, but it wasn't JFBConnect. Unfortunately, I didn't copy the error as I wasn't thinking very well and just reloaded the page.

Now, however, I'm logged in. In the bottom right I see a chat box which says "Offline - Leave a message". Is that what you're talking about? If not, where should I be looking?

In general, JFBConnect uses Joomla's own login system to authenticate a user. There's no normal reason that a user logging in through JFBConnect should be treated different than other users. We'll gladly investigate however we can though, once we know more.

Thanks,
Alex

Awesome! I'm glad to hear you (hopefully) got things going. If your IT guy has any feedback on what was wrong, we'd love to hear it. We're always looking for answers to some of the stranger questions, and this is one we hadn't heard of before and would love to hear what the actual resolution was.

Of course, if you run into any other issues, just let me know.

Thanks,
Alex