Log in | Register
  1. Forum
  3. Discontinued Products
  5. JFBConnect v8.x Support (Joomla 3 Only) (CLOSED)
  7. Error check in autotune

Topic-icon Error check in autotune

Active Subscriptions:

None
11 years 9 months ago #46913 by joomla1597
In AutoTune process I get this error:
JFBConnect Remote Error Check
Checks performed on: http://www.zacariaslanovela.es/
Error: Could not fetch page. Server returned:
Error Code: 502 - Unknown Error
If you unsure why you are seeing this error, please contact us and we can help.

If you are having Facebook authentication issues after correcting any warnings and errors above, please ensure your Facebook Application is "Live". You can enable that setting by:
    Going to the Facebook Application Area
    Go to the the "Status & Review" section
    Make sure the top switch for "Do you want to make this app and all its live features available to the general public?" is set to YES.

Site url is: zacariaslanovela.es

thanks in advance,
The topic has been locked.
Support Specialist
11 years 9 months ago #46920 by alzander
Replied by alzander on topic Error check in autotune
Your site is in Offline Mode. To run the Error Check tool, you'll need to put it "Online", temporarily.

I hope that helps,
Alex
The topic has been locked.
Active Subscriptions:

None
11 years 9 months ago #46964 by joomla1597
Replied by joomla1597 on topic Error check in autotune
Hi Alex,

I did it. Now, I've set my website to Online mode, but the error stills: Error 502.

Could you check it again, please?

thanks in advance!
Pedro
The topic has been locked.
Support Specialist
11 years 9 months ago #46989 by alzander
Replied by alzander on topic Error check in autotune
Pedro,
Thanks for opening the site up. I'm unsure why the Autotune tool isn't able to scan that page. We're investigating the cause of the problem.

In the meantime, I've manually checked all the same things that the Autotune Error checker would look for and there are no issues I can find.

From here, I'd recommend continue configuring JFBConnect and testing things. If you run into issues, let me know, and we'll gladly help resolve any issues you run into.

Thanks,
Alex
The topic has been locked.
  1. Forum
  3. Discontinued Products
  5. JFBConnect v8.x Support (Joomla 3 Only) (CLOSED)
  7. Error check in autotune
From the Blog
Facebook | Twitter | LinkedIn | Blog RSS